Customer Support
Job Description: Key Responsibilities Serve as the primary point of contact for high-value institutional and premium clients, ensuring a seamless trading experience. Provide expert guidance to clients on trading activities, platform functionalities, and technical issues. Proactively understand client needs, identify potential issues in advance, and resolve them promptly. Collaborate closely with internal teams to efficiently address client concerns and drive improvements based on client feedback. Maintain regular communication with clients to assess satisfaction levels and—




