Head of Operations at Bitget

Job Description

Key Responsibilities

• Develop and implement comprehensive growth strategies tailored to the Taiwanese market, including market analysis, competitor benchmarking, and user segmentation.
• Lead business development initiatives to expand Bitget's presence in Taiwan, identify new opportunities, and establish partnerships with local stakeholders.
• Oversee marketing campaigns and events to increase brand awareness, drive user engagement, and achieve transaction volume targets.
• Manage a high-performance team, providing mentorship, fostering professional development, and ensuring team members meet performance metrics.
• Supervise financial operations, including budget allocation, profit and loss analysis, and tracking key financial milestones to support business goals.
• Represent Bitget in local media, industry events, and external communications, building relationships with regulators, partners, and customers.
• Monitor market trends and regulatory changes, ensuring compliance with local laws and adapting strategies to maintain a competitive edge.
• Collaborate with cross-functional departments to align operational goals with overall business strategy and deliver measurable results.

Job Requirements

• Proven leadership experience in managing teams of 10+ members, with a track record of driving performance and fostering a collaborative work culture.
• Strong strategic thinking skills, with experience in developing and executing growth plans for fintech or cryptocurrency platforms in Asia-Pacific markets.
• Deep understanding of financial operations, including budgeting, forecasting, and performance analysis, with a focus on profitability and scalability.
• Excellent communication and negotiation abilities, capable of representing Bitget to diverse stakeholders such as government agencies, media outlets, and business partners.
• Ability to analyze market data and user behavior to make data-driven decisions that optimize business outcomes and user experience.
• Experience in managing complex projects, including product launches, marketing campaigns, and operational process improvements, with a focus on timelines and deliverables.
• Strong organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and maintain operational efficiency under pressure.
• Fluency in English and Mandarin, with a working knowledge of local regulations and cultural nuances in Taiwan.
• Proven success in achieving business growth targets, including user acquisition, transaction volume, and market share expansion.
• Ability to adapt to fast-paced environments, innovate solutions, and maintain a customer-centric approach in all operations.

Qualifications

• Minimum of 5 years of experience in operations, business development, or marketing within the fintech, cryptocurrency, or e-commerce industry.
• Master's degree or equivalent in Business Administration, Finance, Marketing, or related field, with a focus on strategic management and market analysis.
• Proven ability to lead and scale operations in a dynamic market, with a demonstrated understanding of digital transformation and innovation.
• Experience with financial reporting, KPI tracking, and performance management systems, including tools like Excel, Google Sheets, or ERP software.
• Strong interpersonal skills, with the ability to build relationships with internal teams, external partners, and regulatory bodies.
• Knowledge of local market trends, consumer behavior, and competitive landscape in Taiwan, with a focus on cryptocurrency adoption and digital payment solutions.
• Ability to work independently and collaboratively, with a strong sense of ownership and accountability for business outcomes.
• Excellent problem-solving skills, with the ability to identify challenges, develop solutions, and implement changes effectively.
• Proficiency in data analysis, with the ability to interpret market data, user metrics, and financial reports to inform strategic decisions.
• Strong ethical standards, with a commitment to compliance, transparency, and responsible business practices in all operations.