Moderator at AirDAO

Job Description

Key Responsibilities

• Actively monitor and moderate the AirDAO Korean Telegram community to maintain a positive environment, promptly addressing any conflicts or issues that arise while preserving the integrity of discussions
• Develop and execute targeted engagement strategies in the Korean-speaking region, including creating content calendars, hosting live Q&A sessions, and coordinating with project teams to ensure timely communication of updates
• Conduct regular sentiment analysis of community interactions, identifying emerging trends and user concerns to provide actionable insights that inform product development and community strategy
• Organize interactive events such as AMAs (Ask Me Anything), community polls, and educational webinars to maintain member interest and encourage active participation
• Collaborate with cross-functional teams to translate community feedback into meaningful improvements, ensuring that user needs are effectively communicated and addressed
• Implement metrics tracking systems to measure community engagement levels, growth rates, and user satisfaction, using this data to refine outreach strategies and optimize community performance
• Stay updated on blockchain industry developments and competitor activities to provide contextually relevant content and discussions that resonate with the Korean audience
• Coordinate with marketing and product teams to align community initiatives with broader business objectives, ensuring cohesive messaging and strategic impact
• Develop and maintain relationships with key opinion leaders (KOLs) and influencers in the Korean crypto space to amplify community reach and credibility
• Ensure compliance with platform guidelines and regulatory requirements while promoting a safe and inclusive community environment for all members

Job Requirements

• Native or fluent proficiency in Korean and English, with strong written and verbal communication skills to effectively engage with both Korean-speaking members and international teams
• Proven experience in managing online communities, preferably in the blockchain or cryptocurrency industry, with a demonstrated track record of increasing engagement and user retention
• Excellent analytical skills to interpret community data, identify patterns, and make data-driven decisions that improve community health and project outcomes
• Strong organizational abilities to manage multiple initiatives simultaneously, including event planning, content creation, and team coordination
• Ability to work independently with minimal supervision while maintaining regular communication with internal stakeholders
• Experience with Telegram bot development or automation tools to enhance community management efficiency and user experience
• Understanding of blockchain fundamentals and DeFi concepts to effectively communicate with community members and project teams
• Excellent conflict resolution skills to handle community disputes professionally while maintaining a positive brand image
• Ability to create compelling content that educates and engages the Korean audience about AirDAO's mission and projects
• Strong time management skills to handle community responsibilities across different time zones while maintaining consistent engagement
• Experience with social media analytics tools to track community performance metrics and optimize outreach strategies
• Ability to adapt to fast-paced environments and quickly respond to emerging challenges or opportunities within the community
• Excellent interpersonal skills to build trust with community members and foster long-term relationships that support project growth
• Knowledge of Korean cultural nuances to create content and interactions that resonate with local users and maintain community relevance
• Ability to collaborate effectively with cross-functional teams, including product, marketing, and legal departments, to ensure cohesive community strategy