Job Title
Japanese Social Media Community Operation Specialist (Proficient in Japanese Language Required)
Job Description
As a Japanese Social Media Community Operation Specialist, you will be responsible for managing and growing Bitget's online presence across major social media platforms. This role requires a deep understanding of digital marketing strategies and community engagement techniques tailored to Japanese-speaking audiences. The ideal candidate will work closely with the marketing team to create compelling content, monitor user interactions, and implement data-driven solutions to enhance brand visibility and user retention in the cryptocurrency industry.
Key Responsibilities
- Oversee the daily operation and promotion of Bitget's social media platforms including Twitter, Telegram, and other relevant channels, ensuring consistent brand messaging and engagement with the target audience.
- Develop and execute event strategies for daily and trending topics, creating interactive campaigns to boost fan activity, loyalty, and community participation while aligning with business objectives.
- Monitor and analyze user feedback across social media platforms, track community dynamics, and promptly address concerns to maintain a positive brand image and improve user satisfaction.
- Stay updated on cryptocurrency market trends and industry developments, leveraging this knowledge to create targeted strategies that cater to diverse user preferences and behaviors.
- Collaborate with cross-functional teams to optimize social media content, campaigns, and community management practices, ensuring alignment with overall business goals.
- Conduct regular performance reviews of social media metrics, identifying opportunities for improvement and proposing innovative solutions to enhance engagement and growth.
- Engage in content creation and curation for Japanese-speaking users, including text, images, and videos, to maintain a vibrant and interactive online community.
Job Requirements
- Native or fluent proficiency in Japanese language (both written and spoken), with the ability to communicate effectively with Japanese-speaking audiences and stakeholders.
- Proven experience in social media community management, preferably within the cryptocurrency or fintech industry, with a track record of driving user growth and engagement.
- Strong understanding of social media platforms and their algorithms, including best practices for content optimization, audience targeting, and analytics.
- Excellent analytical skills to interpret data from social media tools and market trends, enabling informed decision-making and strategy development.
- Ability to create engaging and culturally relevant content for Japanese-speaking users, including copywriting, graphic design, and video scripting.
- Experience with digital marketing tools such as Google Analytics, Hootsuite, or social media insights platforms to track performance and measure success.
- Proficiency in using community management software and collaboration tools to streamline workflows and enhance team coordination.
- Knowledge of cryptocurrency market dynamics, including blockchain technology, trading platforms, and industry regulations, to provide context for community strategies.
- Strong communication and interpersonal skills, with the ability to interact professionally with both internal teams and external stakeholders in Japanese.
- Adaptability to fast-paced environments and the ability to manage multiple tasks simultaneously while maintaining high-quality output.
- Excellent problem-solving abilities to address community challenges, resolve conflicts, and improve user experience in real-time.
- Ability to work independently and collaboratively, contributing to a dynamic and innovative team culture while meeting project deadlines.
