Job Description: About this position: We are looking for a professional online customer service specialist who excels in efficient online communication, possesses sharp risk identification and emotional soothing skills, and can collaborate with AI to enhance user experience. 1. Provide professional and efficient text-based consultation services to platform users through online channels, accurately addressing their inquiries regarding platform usage, transactions, and product operations. 2. Handle daily customer service interactions.
Job Description: About This Role: Brand Operations Executive/SpecialistWe are seeking a Web3 personal branding expert with both in-depth research capabilities and precision in bilingual (Chinese-English) output. The candidate will be responsible for real-time tracking of cutting-edge developments in the crypto industry and macro-finance, crafting high-quality industry insights and interview/speech content, and disseminating them via X (Twitter
Job Description: Community Operations About This Role: The core responsibility of this position is Reddit and forum community operations. The primary tasks include enhancing the brand's organic exposure and user trust through community engagement, localized content creation, and public sentiment management, while also serving as a feedback bridge between the community and internal products. What You Will Do: *Daily Operations on Reddit and Forums: 1. Manage the exchange’s official Subred