Community Operation at Bitget

Job Description

Key Responsibilities

• Lead the day-to-day operation of cryptocurrency communities in the CN region, ensuring consistent engagement across platforms like Telegram, Facebook, Medium, Kakao, Naver, and Instagram.
• Develop and execute community growth strategies, focusing on user acquisition, retention, and conversion within the local market.
• Identify and nurture active users in the CN community, leveraging insights to build relationships and expand the KOC network.
• Monitor community sentiment and activity levels, providing actionable recommendations to improve user experience and engagement.
• Collaborate with cross-functional teams to align community initiatives with broader marketing and business goals.
• Conduct regular performance reviews of community operations, tracking metrics such as user participation, content quality, and conversion rates.
• Stay updated on industry trends and competitor activities to maintain a competitive edge in community management.

Job Requirements

• Proven experience in cryptocurrency community operations, with a strong understanding of user behavior and engagement strategies in the CN region.
• Excellent communication skills in both English and Chinese, with the ability to effectively convey brand messaging to diverse audiences.
• Deep knowledge of the local crypto ecosystem, including active communities and user preferences in the CN region.
• Ability to design and execute targeted user acquisition campaigns, including content creation, event planning, and outreach strategies.
• Strong analytical skills to interpret community data, identify trends, and make data-driven decisions for optimization.
• Proactive approach to problem-solving, with the capacity to manage multiple tasks simultaneously and thrive in fast-paced environments.
• Collaborative mindset and team leadership abilities, with a commitment to fostering a positive and productive work culture.
• Excellent time management skills, with the ability to meet deadlines and deliver results under pressure.
• Passion for the cryptocurrency industry, with a demonstrated understanding of blockchain technology and market dynamics.
• Ability to maintain and grow community activity through creative content, interactive events, and user-centric initiatives.
• Strong interpersonal skills to build relationships with users, partners, and stakeholders across the CN region.
• Experience with community management tools and platforms, including analytics software and social media scheduling tools.
• Knowledge of local regulations and compliance requirements related to cryptocurrency operations in the CN region.
• Ability to adapt to changing market conditions and continuously innovate community strategies to stay ahead of competitors.
• Excellent written and verbal communication skills to effectively represent the brand in community interactions.
• Proficiency in multilingual communication to engage with diverse user bases and international partners.
• Ability to work independently and take ownership of community projects while collaborating with team members.
• Strong attention to detail to ensure high-quality content and accurate data reporting across all platforms.
• Experience in managing community budgets and allocating resources effectively for maximum impact.
• Knowledge of SEO and content marketing strategies to enhance community visibility and organic growth.