Developer Relations Engineer at ChainSafe

Job Description

Key Responsibilities

• Establish and nurture relationships with gaming industry stakeholders, such as developers, publishers, and partners, to align with ChainSafe's strategic goals.
• Identify and develop business opportunities that create value for ChainSafe and its partners through targeted collaboration and partnership strategies.
• Collaborate with sales and marketing teams to design and implement growth strategies, including community expansion initiatives and market positioning plans.
• Create and produce technical content for various platforms, including video walkthroughs, tutorials, blog posts, and interviews with gaming product managers, to educate and engage the community.
• Develop and maintain accessible documentation for gaming products, ensuring clarity and usability for developers and end-users.
• Conduct testing, troubleshooting, and improvements on existing software documentation to enhance user experience and product reliability.
• Engage with the gaming developer ecosystem through mentoring, support, and guidance, both online (Discord, Twitter) and offline (meetups, hackathons, conferences).
• Collect and analyze feedback from developers and communities to inform product improvements and refine ChainSafe's offerings.
• Collaborate with gaming product managers to understand the web3 ecosystem and ensure product-market fit through strategic insights and data-driven recommendations.
• Develop an engagement vault and produce bi-weekly reports to track community growth metrics, feedback trends, and partnership progress.

Job Requirements

• Proven experience in developer relations, community management, or product marketing within the gaming or blockchain industry.
• Strong technical background with the ability to create and explain complex concepts in accessible language for diverse audiences.
• Excellent communication skills, including public speaking, writing, and interpersonal engagement, to effectively interact with stakeholders and communities.
• Ability to collaborate cross-functionally with product, sales, and marketing teams to align strategies and deliver results.
• Proficiency in content creation tools (e.g., video editing, blogging platforms) and documentation systems (e.g., Git, Markdown).
• Experience in organizing and executing community events, both virtual and in-person, to foster engagement and networking.
• Knowledge of web3 technologies, blockchain ecosystems, and gaming industry trends to provide informed insights and recommendations.
• Strong analytical skills to interpret feedback, track metrics, and generate actionable reports for team decision-making.
• Ability to work independently and manage multiple priorities simultaneously in a fast-paced environment.
• Fluency in English, with additional language skills preferred for global community engagement.