Operation Manager at Bitget

Job Description

Key Responsibilities

• Lead end-to-end event planning processes, including goal setting, strategy development, and execution, while analyzing platform and user characteristics to create targeted event frameworks.
• Coordinate with design, product, and R&D teams to ensure activities meet technical requirements and align with brand identity, maintaining control over the overall event tone and direction.
• Monitor event performance metrics through data analysis tools, identify trends and anomalies, and drive iterative improvements to optimize user engagement and business outcomes.
• Conduct competitive analysis to track industry trends, refine event templates, and enhance operational efficiency, directly contributing to user growth and transaction volume increases.
• Develop and maintain KPI tracking systems to measure event success against targets such as customer acquisition, user activity, retention rates, and revenue generation.
• Collaborate with marketing and sales teams to align event strategies with broader business campaigns, ensuring consistent messaging and maximum impact.
• Stay updated on emerging technologies and user preferences to innovate event formats and improve the overall user experience.

Job Requirements

• Proven experience in event operations, preferably in a senior role with a track record of delivering successful campaigns that meet or exceed business targets.
• Strong analytical skills with expertise in data-driven decision-making, including proficiency in tools like Excel, SQL, or Google Analytics for performance tracking.
• Excellent communication and collaboration abilities to work effectively with cross-functional teams, including designers, product managers, and data analysts.
• Ability to manage multiple projects simultaneously, prioritizing tasks to ensure timely execution of event initiatives without compromising quality.
• Knowledge of event lifecycle management, from concept development to post-event analysis, with a focus on continuous improvement and scalability.
• Experience in competitive intelligence and market trend analysis, with the ability to translate insights into actionable event strategies.
• Proficiency in creating and presenting data reports to stakeholders, highlighting key performance indicators and providing strategic recommendations.
• Strong problem-solving skills to address challenges in event execution, such as user engagement drops or technical issues during live events.
• Ability to adapt event strategies to changing market conditions, user feedback, and business priorities while maintaining consistency in brand messaging.
• Excellent time management and organizational skills to handle the fast-paced nature of event operations and meet tight deadlines.