1. Customer Service Team Building and Management - Responsible for building a 1-on-1 customer service team, including personnel recruitment, training, and management; -Develop workflow and service standards for the customer service team to ensure efficient operation; -Supervise team performance, optimize service quality, and improve user satisfaction. -Construction of CRM system and employee training. 2. Online community user conversion - responsible for configuring online customer service robots, email customer service, and other basic functions
1. Develop and implement a short video content strategy responsible for planning, publishing, and optimizing short video content on platforms such as Tiktok, YouTube Shorts, Instagram Reels, etc. Design and improve the account matrix, establish a content ecosystem for the main and auxiliary accounts, and ensure maximum brand exposure. two Content creativity and production collaborate with content creators to ensure the output of creative videos that conform to brand tone. Plan and execute hot topics
Job SummaryWe are seeking an experienced and visionary Head of Product to lead thedevelopment, implementation, and scaling Morph’s payment service. Yo
1. Define and optimize OneKey wallet product requirements and features. 2. Collaborate with cross functional teams, including engineers, designers, and marketing teams, to develop and execute product strategies. 3. Conduct market and user research, understand user needs, position products, and optimize user experience. 4. Create and maintain a product roadmap to ensure that product development aligns with company goals and strategies. 5. Manage the entire lifecycle of the product, from conceptualization, design to release and maintenance
Human resource planning and training: Develop and implement a comprehensive human resource strategic plan based on the company's strategic goal of accelerating commercialization by 2025. Design talent planning and organizational development plans based on industry trends and company business development needs, and provide professional HR advice to senior management of the company. Design and implement training programs for middle and senior management and key position employees to enhance team management and professional skills. Organizational Development and Recruitment: Sort out and optimize the existing organizational structure, promote
1. Participate in the content input and editing work of RootData to ensure the accuracy and timeliness of information. 2. Responsible for community operations, assisting in maintaining and enhancing community activity, and promoting interaction and discussion. 3. Continuously monitor the latest developments in the Crypto industry and provide valuable market and industry information support to the team.
1. Responsible for the front-end development of the company's existing and new products, as well as the development and maintenance of Web3 DApps, with a particular focus on the development and integration of features such as Web3 wallet login and exchange wallet login. 2. Collaborate with backend engineers to complete interface integration and data exchange. 3. Continuously optimize front-end performance and enhance user experience. 4. Research and explore the latest front-end technologies and apply them to practical projects. 5. Write high-quality
1. Edit and publish original articles, analysis reports, news updates, and other content related to cryptocurrency, blockchain technology, NFT, DeFi, and other fields based on market demand and hot topics. 2. Collaborate with the team to plan and creatively conceptualize content, ensuring its timeliness, professionalism, and appeal. 3. Continuously monitor industry trends and competitors' content strategies, and innovate content based on user needs. 4. Develop content promotion strategies through multiple channels
Job responsibilities: Responsible for data crawling, including static web pages, dynamic web pages (JS rendering), API interface data, etc; Handle anti crawling strategies such as User Agent impersonation, proxy pooling, captcha bypass, cookie encryption, body parameter encryption, etc., to improve crawling success rate; Parse web page data using XPath, CSS selectors, and syntax
[Job Responsibilities] 1. Responsible for the design and coding of blockchain data product functions. 2. Responsible for maintaining the efficient and stable operation of self written programs. 3. Collaborate to complete blockchain data analysis tasks
Expand and manage contract trading channels, enhance the exchange's contract trading business through diversified market promotion strategies, attract new users to register and participate in trading, and promote platform user growth and activity. Develop agents and partners for the contract market, recruit and manage agents within the region, expand cooperation with contract KOLs and community leaders, increase market recognition and expand user base through industry influencers and analysts' promotion.
1、Oversee the end-to-end sales process for the BD team, including sales target setting, strategy execution, and process optimization.2、Monitor the sal