Business Development Associate at Oort

Job Description

Key Responsibilities

• Actively engage with potential clients through personalized outreach, conducting needs assessments and presenting tailored solutions that align with Oort's offerings.
• Develop and maintain long-term relationships with enterprises and educational institutions by providing exceptional service, addressing concerns, and delivering consistent value.
• Implement innovative strategies to grow the client portfolio, including identifying new markets, creating targeted outreach campaigns, and leveraging networking opportunities.
• Collaborate with cross-functional teams such as sales, product development, and marketing to design and execute comprehensive business strategies that drive results.
• Monitor client satisfaction metrics and provide feedback to internal teams for continuous improvement of services and operational processes.
• Track and report on key performance indicators related to client acquisition, retention, and revenue generation to support strategic decision-making.
• Stay informed about industry trends and competitor activities to identify opportunities for differentiation and competitive advantage.
• Prepare detailed proposals and presentations to communicate Oort's value proposition to potential clients and stakeholders.
• Coordinate with internal departments to ensure seamless implementation of client-focused initiatives and maintain alignment with organizational goals.
• Conduct regular follow-ups with existing clients to strengthen relationships and explore new areas for collaboration.

Job Requirements

• Proven experience in client relationship management or business development, preferably in a tech or SaaS environment.
• Excellent communication skills, including the ability to articulate complex concepts clearly and persuasively to diverse audiences.
• Strong interpersonal skills with a demonstrated ability to build trust and establish long-term partnerships with clients.
• Proficiency in identifying and analyzing client needs, translating them into actionable business strategies.
• Ability to work independently while maintaining close collaboration with internal teams to achieve shared objectives.
• Outstanding organizational skills to manage multiple priorities and meet deadlines consistently.
• Knowledge of CRM tools and data analysis techniques to track client interactions and measure success.
• Fluency in English, with additional language skills being a plus for international client engagement.
• Ability to adapt to changing business environments and demonstrate resilience in the face of challenges.
• Strong ethical standards and commitment to confidentiality in handling client information.
• Excellent problem-solving abilities to address client concerns and find innovative solutions.
• Proficiency in using digital marketing platforms to expand the client base and generate leads.
• Ability to present data-driven insights to support strategic decisions and business growth.
• Strong time management skills to balance client interactions with internal responsibilities effectively.
• Experience with contract negotiation and onboarding processes for new clients.
• Ability to maintain a professional demeanor in all client communications and interactions.
• Proficiency in using analytics tools to evaluate client engagement metrics and optimize strategies.
• Strong teamwork skills to collaborate with various departments and ensure cohesive execution of initiatives.
• Ability to think strategically and contribute to long-term business planning and development.