Developer Relations Engineer at Shardeum

Job Description

Key Responsibilities

• Develop and sustain relationships with developers, advocating for Shardeum's platform and addressing their feedback to enhance user experience
• Create, maintain, and update comprehensive developer documentation that is accurate, accessible, and aligned with technical best practices
• Provide hands-on support to developers building on Shardeum, including debugging assistance and troubleshooting technical challenges
• Manage and curate Shardeum's official bug reporting GitHub repository, ensuring timely resolution and transparency in issue tracking
• Produce high-quality technical content such as tutorials, API guides, and integration documentation to empower developers
• Organize and deliver developer workshops through virtual platforms or in-person events at hackathons, universities, and industry conferences
• Collaborate with marketing teams to strategically communicate Shardeum's key value propositions across targeted channels and audiences
• Actively engage with the developer community on Discord, responding to technical queries and providing timely support
• Design and maintain boilerplate templates that streamline the onboarding process for new developers building on Shardeum
• Establish partnerships with third-party infrastructure providers, facilitating seamless integration of their products with Shardeum's ecosystem
• Conduct regular community sentiment analysis to identify and prioritize the most requested features for Shardeum's roadmap
• Support the CTO in shaping Shardeum's feature roadmap by providing data-driven insights from developer feedback and usage patterns
• Transition into a Developer Relations Manager role as the team scales and the ecosystem grows

Job Requirements

• Proven experience in developer relations, community management, or technical communication roles
• Deep technical understanding of blockchain development, smart contracts, and decentralized systems
• Excellent written and verbal communication skills with the ability to explain complex concepts clearly
• Proficiency in using GitHub for documentation management, issue tracking, and community engagement
• Strong organizational skills to manage multiple projects simultaneously and meet deadlines
• Ability to create engaging content for diverse audiences, including developers, partners, and stakeholders
• Experience with virtual event platforms and public speaking to deliver effective workshops
• Knowledge of marketing strategies and channel management to promote platform adoption
• Collaborative mindset to work cross-functionally with engineering, marketing, and executive teams
• Excellent problem-solving abilities to address technical challenges and improve developer workflows
• Ability to analyze community feedback and translate it into actionable product development recommendations
• Strong interpersonal skills to build trust and maintain relationships with developers and partners
• Experience with developer onboarding processes and tools for creating streamlined integration experiences
• Excellent time management skills to balance community engagement with other responsibilities
• Ability to adapt to evolving technologies and stay current with blockchain industry trends
• Strong attention to detail to ensure accurate documentation and bug reporting
• Experience with Discord communities and other developer engagement platforms
• Ability to work independently and take initiative in driving developer relations efforts
• Excellent analytical skills to measure the impact of developer engagement initiatives