Job Description
Our company is a fast-growing web3 organization actively seeking passionate community moderators from Taiwan to join our team. This role goes beyond traditional community management, offering a unique opportunity to evolve into a core team member while contributing to the growth of our decentralized ecosystem. As a mod, you will play a pivotal role in shaping the community's engagement, ensuring a positive user experience, and fostering collaboration across global teams. We are committed to nurturing your skills and providing a supportive environment for professional development.
Key Responsibilities
- Actively manage and moderate online communities on platforms like Discord and Telegram, maintaining a safe and inclusive environment for users.
- Develop and implement strategies to enhance community participation, including organizing events, creating content, and facilitating discussions.
- Monitor user interactions and address concerns promptly, ensuring alignment with the company's values and mission.
- Collaborate with cross-functional teams to improve community tools, features, and overall user experience.
- Provide feedback to the development team based on user behavior and community trends, driving product improvements.
- Support the onboarding of new members, guiding them through the community's guidelines and culture.
- Participate in regular team meetings to share insights, discuss challenges, and contribute to strategic decisions.
Job Requirements
- Proven experience in community management or a related field, with a strong understanding of online moderation best practices.
- Deep knowledge of gaming ecosystems, including the ability to quickly analyze and adapt to new game mechanics and trends.
- Excellent communication skills, both written and verbal, to effectively interact with diverse user groups and international teams.
- Strong sense of responsibility and patience to handle complex community issues with professionalism and empathy.
- Demonstrated leadership abilities, capable of guiding and motivating teams to achieve common goals and maintain high standards.
- Ability to learn and apply new technologies rapidly, including blockchain tools and web3 platforms.
- Passionate about the web3 industry and cryptocurrency, with a solid grasp of the local market dynamics in Taiwan.
- Fluent English proficiency to communicate seamlessly with global stakeholders and participate in international discussions.
- Preferred familiarity with Discord or Telegram backend systems, including moderation tools and user management features.
Salary and Benefits
Our compensation package includes a competitive monthly salary ranging from 300 to 1500 USDT, with payments made on the 1st of each month. Additional performance-based bonuses will be awarded based on individual contributions and community impact. Successful referrals will earn a reward of 50 USDT, incentivizing collaboration and talent acquisition. We also offer opportunities for career advancement, skill development, and participation in exclusive web3 projects.
Application Process
To apply, please submit your resume, a brief introduction highlighting your community management experience, and any relevant work samples or achievements. Shortlisted candidates will be invited for a virtual interview to discuss their vision for the role and how they align with our company's goals. Selected applicants will undergo a trial period to demonstrate their capabilities before formal onboarding. We encourage proactive communication and are open to flexible work arrangements to accommodate your schedule.
