Head of Operations at Miya

1. Comprehensive Operation System Construction and Strategy Implementation

• Take full responsibility for the overall ecosystem operation of the inscription project, establishing a standardized and replicable operation system. Develop annual, quarterly, and monthly operation goals, growth strategies, and implementation plans, overseeing user growth, community ecology, channel partnerships, and event operations.
• Conduct in-depth analysis of market conditions, industry trends, and competitor dynamics in the inscription sector. Adjust operation strategies based on project development stages to mitigate risks, capitalize on market opportunities, and enhance project activity, market influence, and industry scale.
• Lead comprehensive data analysis of project operations, building models for user growth, retention, conversion, and activity. Regularly produce operation review reports to optimize strategies and ensure steady achievement of operational targets.

2. Community Ecology and User Refined Operation

• Manage the construction and administration of domestic and international community ecosystems, overseeing operations across platforms like WeChat, Telegram, and Twitter. Establish community management rules, daily maintenance standards, and user engagement mechanisms to create a highly active, cohesive, and consensus-driven inscription community.
• Develop a tiered user operation system, implementing refined strategies for general users, core fans, key stakeholders, and channel partners. Maintain core user resources, boost engagement, reduce churn rates, and cultivate a loyal user base.
• Collect and analyze user feedback, market responses, and industry demands to refine product and operation strategies. Collaborate with educational and branding teams to optimize content and teaching materials, forming a closed-loop operation system.

3. Event Planning and Traffic Growth Operation

• Independently plan and execute various online and offline events, including community promotions, consensus-building activities, partnership empowerment events, offline salons, study tours, recruitment drives, and airdrop incentives. Oversee event proposals, execution, process management, data analysis, and performance optimization.
• Focus on traffic growth and consensus-building through event operations, content marketing, user referrals, and channel expansion. Drive precise user acquisition and expand the project’s influence and market consensus.

4. Channel Partnerships and Resource Coordination

• Expand, manage, and maintain channel resources within the inscription industry, including key nodes, team leaders, partners, media, and peer projects. Establish long-term, stable cooperative operation systems.
• Oversee the implementation of channel policies, empowerment initiatives, performance tracking, and relationship management to drive channel growth and achieve seamless traffic, consensus, and conversion.

5. Cross-Department Coordination and Team Management

• Collaborate with educational teams to manage student operations, course implementation, conversions, and offline empowerment. Work with branding teams to produce operational highlights, event materials, and social media content, ensuring brand exposure and user conversion.
• Lead the operation team in personnel allocation, task division, performance evaluation, and skill development. Build an efficient execution team, standardize workflows, and enhance operational efficiency and execution capabilities.

• Industry Experience: 5+ years of full-time operation experience in inscription/blockchain/Web3, with deep knowledge of inscription ecosystem, issuance logic, market dynamics, and community culture. Prior experience in full-cycle project operations is preferred.
• Operational Skills: Ability to independently formulate strategies, execute large-scale events, and manage ecosystem operations. Expertise in user referrals, community engagement, consensus-building, and channel partnerships, with strong traffic and results-driven mindset.
• Resource Capability: Preferred candidates possess inscription industry community resources, team leader networks, or channel partnerships. Strong resource integration, negotiation, and communication skills.
• Comprehensive Qualities: High market sensitivity to identify trends and implement timely strategies. Strong execution, coordination, and stress tolerance, adaptable to overtime and business travel. Responsible, logical, and capable of independent analysis and optimization.
• Mindset: Deeply aligned with the inscription sector and project vision, committed to long-term industry engagement. No negative industry record; reliable and stable.

Competitive salary negotiable based on experience. Attractive compensation package.