Operation Manager at Bitget

Title

Job Description

Key Responsibilities

• Plan and execute community recruitment activities for spot coin projects, including developing targeted strategies, coordinating with cross-functional teams, and managing event logistics.
• Analyze the data from new customer acquisition activities, identify trends, and continuously optimize campaign effectiveness through A/B testing and performance metrics.
• Collaborate with project stakeholders to align on objectives, track progress, and provide regular feedback on promotional outcomes to ensure alignment with business goals.
• Monitor and evaluate the performance of promotional campaigns in real-time, adjusting tactics as needed to maximize engagement and conversion rates.
• Develop and maintain relationships with community members, influencers, and partners to support long-term growth and brand loyalty.
• Conduct competitor analysis to identify market opportunities and refine promotional strategies accordingly.
• Prepare detailed reports on campaign performance, highlighting key metrics and actionable recommendations for improvement.
• Stay updated on industry trends, regulatory changes, and market dynamics to ensure compliance and relevance in promotional activities.
• Coordinate with marketing and sales teams to ensure seamless execution of promotional initiatives and consistent messaging across channels.
• Provide support during onboarding of new projects, including setting up operational frameworks and defining KPIs for success measurement.

Job Requirements

• Proven experience in channel operations or similar roles, preferably in the cryptocurrency or fintech industry.
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Google Analytics) and customer acquisition metrics.
• Excellent communication and coordination abilities to work with cross-functional teams and stakeholders.
• Ability to develop and implement effective promotional strategies to drive growth and engagement.
• Proficiency in project management methodologies to ensure timely delivery and alignment with business objectives.
• Knowledge of digital marketing channels and customer engagement tactics.
• Strong organizational skills to manage multiple projects simultaneously and prioritize tasks effectively.
• Ability to adapt to fast-paced environments and handle changing priorities with flexibility.
• Excellent problem-solving skills to address challenges and optimize operational efficiency.
• Preferred qualifications include a bachelor's degree in marketing, business administration, or related field.