Job Description:
OneBullEx is a next-generation cryptocurrency derivatives exchange built on speed, reliability, and innovation. Our platform offers advanced trading features, including AI-powered 300 SPARTANS smart trading bots, providing professional traders and institutional clients with high-precision automated trading strategies. Leveraging cutting-edge AI and machine learning technologies, we deliver real-time, high-performance trading experiences that remain stable even during extreme market volatility. Our platform combines user-centric design with a robust and transparent risk management system, empowering global traders to confidently navigate the fast-changing digital asset market. We are seeking an experienced Event Operations Specialist/Manager with a background in cryptocurrency exchanges to oversee the planning, execution, data tracking, and performance review of platform-wide events. This role requires the ability to develop event strategies from scratch and coordinate cross-functional resources, including product, technology, design, BD, community, customer support, and risk management teams, to ensure successful event launches that drive user growth, trading volume, asset deposits, and ROI targets.
Key Responsibilities:
- Plan and execute platform-wide events, including trading competitions, deposit campaigns, new user promotions, futures activities, strategy subscription events, holiday campaigns, and referral programs.
- Develop event strategies aligned with business objectives, covering rules, reward mechanisms, timelines, and promotional plans.
- Coordinate with product, tech, design, data, customer support, community, BD, risk management, and marketing teams to manage the full event lifecycle—from ideation, configuration, testing, launch, to post-event analysis.
- Support event operations, including calendar management, resource scheduling, user segmentation, internal/external promotions, and asset coordination.
- Track and analyze event KPIs: participation rates, trading volume, deposits, conversion, retention, reward costs, net revenue, and ROI.
- Conduct independent ROI assessments to evaluate cost-effectiveness and optimize strategies based on data insights.
- Deliver post-event reports summarizing performance, challenges, and actionable improvements to enhance efficiency and ROI.
- Monitor competitor activities and market trends to identify innovative event mechanisms and growth tactics.
- Collaborate with regional and BD teams to implement localized events, KOL campaigns, and partner co-marketing initiatives.
Job Requirements:
- Proven experience in event operations at a cryptocurrency exchange, with expertise in spot/contract trading, competitions, rebates, deposits, and referral programs.
- End-to-end event management skills: strategy formulation, execution, cross-team collaboration, and performance review.
- Data-driven mindset with strong analytical capabilities for cost-benefit and ROI evaluation.
- Understanding of exchange growth metrics and the interplay between trading volume, fees, incentives, and revenue.
- Excellent project management skills to multitask and meet deadlines in a fast-paced environment.
- Strong communication skills to liaise with product, tech, design, BD, support, risk, and marketing teams.
- High accountability and adaptability to rapid iterations in exchange operations.
- Fluent English communication is a plus.
- Experience in global or multilingual markets is preferred.
Preferred Qualifications:
- Prior experience at leading or growth-stage CEXs.
- Familiarity with futures trading, quant strategies, copy-trading, trading bots, or strategy marketplace events.
- Experience building event SOPs, templates, ROI models, or data dashboards from scratch.
- Proficiency in Lark, Notion, Google Sheets, BI tools, or other project management/data analysis platforms.
Benefits:
Remote work flexibility.