Job Description
As a Product Operations Specialist, you will serve as the bridge between our core product and the on-chain trading community. You will not only promote new features but also act as a translator of user needs and a driver of growth experiments. You'll immerse yourself in Crypto Twitter (CT) and Telegram communities, communicating complex features in the most degen-friendly language while using data to drive product iterations that enhance user trading volume and engagement.
Key Responsibilities
- Product Growth & Full-Cycle Operations
- Version Management: Oversee end-to-end operations for version releases (v2.3.x+), creating bilingual (English/Chinese) promotional content for X/TG.
- Content Tone: Maintain a "short, sharp, and degen-friendly" brand voice that instantly resonates with traders' pain points.
- Content Strategy: Maintain a "short, sharp, and degen-friendly" brand voice that instantly resonates with traders' pain points.
- Education Ecosystem: Systematically develop Feature Education content (short video scripts,实战教程, pro-tips) to lower adoption barriers and increase feature penetration.
- User Feedback Loop & Demand Mining
- Sentiment Monitoring: Track real-time feedback across TG, X, and app stores with structured reporting mechanisms.
- Product Advocacy: Transform high-frequency bugs, feature requests, and competitor insights into actionable PRDs, aligning priorities with R&D teams.
- VIP Engagement: Build deep connections with KOLs and whales to extract actionable product insights.
- Data Analysis & Growth Strategy
- KPI Ownership: Monitor core metrics (feature adoption, retention, conversion, activity) to produce insightful weekly reports.
- Self-Service Analytics: Use SQL/Superset for attribution analysis to uncover "who uses what, why, and why not".
- Strategy Formulation: Initiate targeted campaigns, tutorial optimizations, or feature sunsetting based on data insights.
- Market Collaboration & Ecosystem Co-Creation
- Campaign Execution: Lead trading competitions, Agentic Mode challenges, and KOL partnerships from design to implementation.
- Content Partnerships: Collaborate with CT callers, meme projects, and on-chain sleuths to amplify brand influence in the "Trench" ecosystem.
Job Requirements
- Native On-Chain Player
- Beyond trading – a tool power user fluent in GMGN, Axiom, Photon, or BullX.
- Understands crypto jargon AND underlying logic: predicts Bonding Curve movements, Sniper/Bundler dynamics, and post-Migration trends.
- Exceptional Content & Communication
- Bilingual (English/Chinese) with ability to craft viral CT threads and in-depth Chinese tutorials.
- Product Sense & Logical Thinking
- Deconstructs competitor logic to identify improvement opportunities.
- Translates technical features into simple trading scenarios.
- Results-Driven Execution
- Thrives in Web3's fast pace, delivering quality under tight deadlines with crisis management skills.
Bonus Qualifications
- Web3 community ops experience at notable projects or influential social media accounts.
- Advanced Dune Analytics skills to spot trading trends via on-chain data.
- AI-powered workflow optimization using Claude/MCP/Cursor with insights on AI Agent-trading integration.
Benefits
- Industry Leadership: Shape cutting-edge on-chain products impacting thousands of traders.
- Elite Network: Direct access to top CT KOLs, Traders, and project founders.
- Geek Culture: Flat hierarchy with Claude Team and AI tool support.
- Compensation: Competitive salary + performance bonuses + token incentives.
Application Requirements
Submit your X/Twitter handle, Dune Analytics profile, or proof of on-chain expertise (research reports, tutorials, wallet addresses).
