Translator at MEXC
Full Time1 month ago
Employment Information
Job Description
MEXC is seeking a Portuguese Translator to join our dynamic team and contribute to a global exchange of digital assets. As a key member of the customer service department, you will play a vital role in ensuring seamless communication between users and our platform. This position requires a strong command of Portuguese, Chinese, and English, with the ability to translate complex technical and business-related content accurately. You will also be responsible for maintaining the quality of translated materials and supporting the localization of MEXC's services for Portuguese-speaking users.
Key Responsibilities
- Provide professional translation services for user inquiries, documents, and platform content using online customer service tools;
- Monitor and analyze user feedback to identify recurring issues, organize them into actionable reports, and contribute to product improvement;
- Ensure linguistic accuracy and cultural appropriateness in all translated materials, maintaining consistency with MEXC's brand voice;
- Collaborate with cross-functional teams to localize marketing campaigns, user guides, and other business materials for Portuguese-speaking markets;
- Stay updated on industry trends and terminology related to digital assets, financial services, and customer support to enhance translation quality.
Job Requirements
- Native or fluent proficiency in Portuguese, with intermediate to advanced skills in Chinese and English;
- Proven experience in translation or localization, preferably in the fintech or cryptocurrency industry;
- Excellent attention to detail and ability to handle high-volume translation tasks under tight deadlines;
- Strong business acumen and understanding of digital asset trading concepts, with willingness to undergo training;
- Ability to adapt to flexible work schedules and remote work requirements, with occasional on-site collaboration as needed;
- Proficiency in using translation management systems and customer service platforms;
- Excellent communication skills and ability to convey technical information clearly to non-native speakers;
- Knowledge of SEO best practices for multilingual content is a plus.
Company Benefits
MEXC offers a competitive compensation package including performance-based bonuses, comprehensive health insurance, and annual professional development allowances. The company provides a supportive work environment with access to industry-leading training programs and career advancement opportunities. Remote work flexibility allows you to work from anywhere while maintaining a healthy work-life balance. As a member of our global team, you will have the chance to collaborate with professionals from diverse backgrounds and contribute to the growth of a leading digital asset exchange.
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