About Me
Experience
Product Owner
ADMIRAL DIGITAL - - Now
职位: Product Owner | 时间段: 2023-2023 | 工作内容: Product owned the 99Bulksales e-commerce website that soft-launched in Sept 2023 (and KL & Selangor region in Dec 2023). Managed project roadmap & priorities based on business objectives hence achieved exponential growth in e-comm store’s revenue in just 3 months.
Product Owner
ADMIRAL DIGITAL - - Now
职位: Product Owner | 时间段: 2023-2023 | 工作内容: Led Zenyum’s consumer products e-commerce webstore migration to Shopify for 5 key markets (SG, MY, HK, TW, VI). Hands-on Shopify development to support the development team workload due to experience in SAAS platform and tied deadline. Provide technical support to Zenyum’s team as well as managing the deliverables.
Product Owner
ADMIRAL DIGITAL - - Now
职位: Product Owner | 时间段: 2023-2023 | 工作内容: Product owned the bespoke booking platform that encompasses the following features: E-commerce – Purchase tickets, merchandises, etc; Shipmates’ check-in system – To capture Shipmates PII data & generate manifest to submit to Immigration department, allocating cabin according to availability. Booking platform supports more than 2K shipmates.
Product Owner
LIFEWOOD DATA TECHNOLOGY - - Now
职位: Product Owner | 时间段: 2022-2023 | 工作内容: Trained and built a diversified RPA team that consists of 'citizen developers' who can be self-sufficient to support their own business division, saving cost from hiring additional resources. Built a multi-country programmer team across Asia (eg: Malaysia, Philippines, China, Vietnam, Indonesia, Bangladesh). Implemented the company’s new ServiceDesk platform – ManageEngine ServiceDesk Plus.
Product Owner
RCR TOMLINSON LTD. - - Now
职位: Product Owner | 时间段: 2020-2022 | 工作内容: Self-sustainable in managing and maintaining Appian (on-prem) such as: Redesigned and reconfigured Appian architecture including: Migration of Kerberos authentication protocol to SAML authentication to achieve Single Sign-On; Segregated the Relational Database, Web Server, App Server, Appian Engines, and File Server into different virtual machines for better resource management when the product grew bigger along the years. Performed installations and upgrades. Led the team in revamping every apps from Portal (process-driven) to Sites (records-driven) design using SAIL. Introduced RPA to the business, proposed use cases, and implemented into part of identity management process.
Product Owner
RCR TOMLINSON LTD. - - Now
职位: Product Owner | 时间段: 2020-2022 | 工作内容: Implemented the Generic Approval Framework (GAF) with Document Carriage System (DCS) enables onboarding of more than 100 business processes on to the management system. Created quick and instant improvement on the company’s business processes with following key features: Submit requests electronically (no signature required) – improved efficiency; Approve electronically (no signature required) – reduce bottlenecks and delays; Improve transparency – receive updates and know who to follow up with. Over 2,000 active users with more than 31,000 case submissions.
