Your destination for professional-grade digital assets in asia
Working scope:1. Provide top-quality customer service care to users via varied channels like Zendesk chat, ticketing system, or social media channels;
Job responsibilities: 1. Responsible for hierarchical management of users and conducting refined operations; 2. Responsible for user engagement, retention, and recall work, producing operational strategies tailored to users from the perspectives of promotion, trading, etc., to increase business volume. Analyze user data, mine user characteristics, extract user tags, and provide strategic support for user side operations; 4. Pay attention to market changes, conduct user research, explore users' real needs, effectively analyze user needs, and propose product recommendations
The work environment at HashKey Group is professional and supportive, offering great opportunities for career development, though I wish the salary was more competitive to reflect the industry standards.
会社の仕事の雰囲気は良いですが、給料が低い上に、キャリアの成長サポートが不十分で、全体的に満足感が低いです。
工作环境还不错，但薪资福利一般，职业发展方面有提升空间，希望公司能提供更多培训机会。
회사의 문화는 긍정적이지만, 급여와 복지는 업계 평균보다 낮아 좀 더 개선이 필요합니다。
Das Arbeitsumfeld ist anstrengend und die Bezahlung ist niedrig, wobei die Karriereentwicklungsmöglichkeiten begrenzt sind.
The work environment at HashKey Group is dynamic and supportive, offering great opportunities for professional growth in the digital asset sector, though the work-life balance could be improved.
