Community Manager at Lightnet

Job Description

Key Responsibilities

• Lead community engagement efforts globally and in Thailand, including moderating discussions, responding to user queries, and organizing interactive events.
• Develop and implement comprehensive social media strategies tailored to brand goals and audience insights.
• Create and schedule visually appealing Twitter posts with optimized hashtags and audience-specific content.
• Write and publish SEO-optimized blog posts, ensuring informative value and alignment with marketing objectives.
• Coordinate cross-platform social media announcements, tracking engagement metrics and adjusting strategies accordingly.
• Collaborate with marketing agencies to design and execute targeted campaigns that align with business goals.
• Identify and engage influential Key Opinion Leaders (KOLs) to promote Lightnet's products and services through partnerships.
• Provide detailed briefs to design teams for creating promotional artwork and product videos.
• Support the planning and execution of LIVE events by developing creative concepts and managing logistical requirements.
• Oversee on-site event operations, including venue setup, volunteer coordination, and registration management.
• Facilitate KOL participation in Lightnet events by coordinating speaking engagements and on-site logistics.
• Source and manage event production resources such as audiovisual equipment, catering services, and transportation logistics.
• Prepare and maintain financial documentation for events, including invoices, receipts, and contractual agreements.
• Generate memos and payment forms for event-related expenses and partnerships.
• Handle contract negotiations and management for event collaborations with external partners.

Job Requirements

• Proven experience in community management and social media operations with a focus on global and regional markets.
• Strong understanding of content creation best practices, including SEO optimization and audience engagement techniques.
• Excellent communication skills to effectively interact with users, KOLs, and cross-functional teams.
• Ability to analyze social media metrics and use data-driven insights to refine strategies.
• Proficiency in managing event logistics, from pre-event planning to post-event follow-up.
• Experience in collaborating with marketing agencies and external partners for campaign execution.
• Knowledge of contract management processes and financial documentation requirements.
• Strong organizational skills to handle multiple tasks simultaneously in fast-paced environments.
• Ability to create compelling event concepts and coordinate with vendors for seamless execution.
• Excellent attention to detail for managing registration processes and on-site operations.
• Proficiency in using social media management tools for scheduling, analytics, and content creation.
• Understanding of KOL outreach strategies and partnership development in the tech or digital marketing sector.
• Ability to adapt to evolving digital trends and platform algorithms for optimal engagement.
• Strong written and verbal communication skills for creating content, reports, and coordinating with stakeholders.
• Experience in handling event budgets and financial documentation with accuracy and transparency.