General Manager at Informal Systems

Job Description

Key Responsibilities

• Collaborate with key stakeholders to develop and implement the business strategy for Informal Security, including growth plans, market analysis, and competitive analysis.
• Develop and manage budgets, financial forecasts, and business plans to ensure fiscal responsibility and strategic alignment.
• Build and maintain strong relationships with key clients, stakeholders, and partners, identifying new business opportunities and fostering long-term partnerships.
• Work with the Quality Lead to develop and maintain operational policies and procedures, ensuring the highest level of service delivery and compliance with industry standards.
• Manage and develop a high-performing team, including recruitment, training management, performance evaluation, and team motivation strategies.
• Collaborate with the Product Owner to identify and develop new business opportunities, such as expansion of services and products, forging strategic partnerships, and entering new markets.
• Monitor industry trends, maintain a strong understanding of the competitive landscape, and analyze emerging technologies to adjust strategic roadmaps based on market needs and customer demands.
• Provide leadership in cross-functional projects, ensuring seamless integration between operational execution and strategic vision.
• Conduct regular performance reviews to optimize team productivity and align individual goals with organizational objectives.
• Develop and present comprehensive reports to senior management, highlighting market insights, financial performance, and strategic progress.

Job Requirements

• Proven experience in strategic planning and business development within the security industry, with a focus on informal security services.
• Strong analytical skills to conduct market research, competitive analysis, and financial forecasting, supported by a track record of successful project execution.
• Excellent interpersonal and communication skills to build and maintain relationships with clients, stakeholders, and partners, including negotiation and stakeholder management.
• Ability to lead cross-functional teams and collaborate effectively with the Quality Lead and Product Owner to ensure operational excellence and innovation.
• Proficiency in budget management and financial planning, with experience in developing and monitoring financial forecasts for growth-oriented organizations.
• Knowledge of industry trends, emerging technologies, and competitive dynamics to provide strategic insights and drive continuous improvement.
• Leadership experience in team development, including recruitment, training programs, and performance management frameworks to cultivate a high-performing workforce.
• Strong organizational and problem-solving skills to manage multiple priorities, adapt to changing market conditions, and deliver results under tight deadlines.
• Excellent written and verbal communication skills to present strategic recommendations, business plans, and market analysis findings to stakeholders and leadership.
• Ability to work independently and as part of a team, with a proactive approach to identifying opportunities and addressing challenges in the informal security sector.
• Minimum of 5 years of experience in business strategy roles within the security or related industries.
• Advanced proficiency in data analysis tools and financial modeling software to support decision-making processes.
• Ability to interpret complex market data and translate it into actionable business strategies for growth and innovation.
• Experience in managing multi-million-dollar budgets and driving financial performance through strategic initiatives.
• Strong understanding of regulatory requirements and compliance standards relevant to the security industry.
• Excellent presentation skills to communicate strategic plans and business insights to executive leadership and external partners.
• Ability to mentor and develop team members to enhance overall organizational capabilities and performance.
• Knowledge of digital transformation trends and their impact on security service delivery models.
• Proven ability to negotiate contracts and manage client expectations while maintaining profitability and service quality.