Operation Manager at Bitget

Job Description

Key Responsibilities

• Execute the full lifecycle management of financial products, including product development, launch, and ongoing optimization, with a focus on maximizing ROI and user engagement.
• Conduct systematic analysis of user behavior, preferences, and financial needs through data collection, segmentation, and trend identification to inform operational decisions.
• Develop and implement tailored operational strategies for different product lifecycle stages, such as acquisition, retention, and monetization, to drive growth and efficiency.
• Monitor industry developments, competitor strategies, and regulatory updates to identify opportunities for product enhancement and market positioning adjustments.
• Lead product innovation efforts by researching emerging financial trends, user pain points, and technological advancements to design next-generation solutions.
• Collaborate closely with R&D, marketing, design, and product teams to ensure alignment of operational goals with product development timelines and market requirements.
• Prepare detailed reports on product performance metrics, user feedback, and market analysis to support strategic decision-making processes.
• Continuously refine product experience through iterative testing, user feedback loops, and A/B testing to improve conversion rates and customer satisfaction.
• Manage risk assessment and compliance for financial products, ensuring adherence to regulatory standards and maintaining operational integrity.
• Coordinate with stakeholders to prioritize product features, allocate resources, and track key performance indicators (KPIs) across all operational phases.

Job Requirements

• Proven experience in financial product operations, preferably in wealth management, lending, or related financial services sectors, with a minimum of 3-5 years in a similar role.
• Strong analytical skills to interpret user data, market trends, and financial metrics, with expertise in tools such as SQL, Excel, or data visualization software.
• Excellent strategic thinking ability to formulate and execute operational plans that align with business goals and market demands.
• Deep understanding of financial product development processes, including risk management, compliance frameworks, and regulatory requirements.
• Ability to conduct competitive analysis by evaluating market positioning, product features, and customer acquisition strategies of industry peers.
• Proficiency in product innovation methodologies, including user research, prototyping, and iterative development to create value-added solutions.
• Strong communication skills to collaborate with cross-functional teams, present findings to stakeholders, and coordinate product launches effectively.
• Knowledge of financial regulations and compliance standards to ensure all operational activities meet legal and ethical requirements.
• Ability to manage multiple projects simultaneously, with a focus on delivering results within tight deadlines and resource constraints.
• Excellent problem-solving skills to address operational challenges, optimize product performance, and improve user experience through data-driven insights.
• Proficiency in financial modeling and forecasting to support strategic decision-making and resource allocation for product development.
• Ability to work with stakeholders to define product requirements, prioritize features, and track KPIs across all operational phases.