Operation Manager at Gamefi

Job Description

Key Responsibilities

• Formulate and control the operational strategy of blockchain asset crowdsourcing communities, ensuring long-term consensus building and high-quality user engagement.
• Establish community frameworks, rules, and mechanisms, designing targeted activities to guide user attention and expand community influence.
• Monitor and respond to user inquiries, maintain community order, and handle risk events promptly.
• Optimize content production and consumption ecosystems, analyzing data to improve user viewing experience across multiple dimensions.
• Develop and execute fan growth strategies, increasing user stickiness, engagement, and loyalty through event planning and content marketing.
• Coordinate internal and external resources to support product updates and strategy implementation.
• Collaborate with teams to build a blockchain entertainment ecosystem, creating innovative content and activities aligned with market trends.
• Manage private domain user accounts, track backend messages, and screen outstanding users for community engagement.
• Conduct market research, user analysis, and competitive intelligence to refine product positioning and growth strategies.
• Design and implement content marketing plans, including project reports, press releases, promotional materials, and social media campaigns.
• Ensure data-driven decision-making by analyzing user behavior and market trends to iterate product strategies.
• Collaborate with cross-functional teams to achieve operational goals, maintaining a focus on user-centric product design.

Job Requirements

• Bachelor's degree or higher, with 1+ year experience in community operations, content marketing, or product management. Preference for overseas study/work experience and expertise in Web3.0, blockchain technologies, and DeFi ecosystems.
• Strong proficiency in English for communication and documentation, with experience in managing both offline and overseas communities.
• Excellent analytical skills to interpret user data, market trends, and competitive intelligence, supporting product strategy iterations and growth planning.
• Ability to create and execute targeted content marketing campaigns, including social media growth, influencer collaboration, and PR output.
• Experience in event planning and activity execution, with a track record of increasing user engagement and conversion rates.
• Proficiency in content creation tools (e.g., video editing, graphic design, animation) and a strong understanding of user experience design principles.
• Proactive problem-solving abilities and a results-driven mindset to ensure timely delivery of operational objectives.
• Deep knowledge of blockchain products (NFTs, DAOs, DeFi protocols) and experience in user or community operations for at least one project.
• Strong communication and coordination skills to manage cross-departmental collaboration and resource allocation.
• Preference for experience in operating young user groups or market operations, with a focus on Texas Hold'em-related communities.
• Excellent learning agility to adapt to industry changes and integrate new resources into operational strategies.
• Ability to work independently and collaboratively, with a commitment to continuous improvement and innovation in community management.
• Proficiency in data analysis tools and a strong understanding of metrics to track community performance and adjust strategies accordingly.
• Experience in product design and market research, with a focus on user-centric approaches and competitive product development.