Operations Associate at EigenPhi

Job Description

Key Responsibilities

• Establish and manage the daily operations of all media channels, including Telegram, Discord, Twitter, Facebook, YouTube, and other emerging platforms, ensuring consistent content delivery and audience engagement.
• Actively expand and maintain industry resources through networking, outreach, and relationship-building, while supporting the team in completing business negotiations and partnership agreements.
• Track market trends, analyze competitor strategies, and monitor user behavior to identify opportunities for improvement and innovation in product development.
• Collaborate closely with marketing and product teams to design, execute, and evaluate marketing campaigns, ensuring cohesive alignment with brand messaging and business goals.
• Prepare detailed performance reports on marketing initiatives, utilizing data analytics tools to measure ROI, audience growth, and campaign effectiveness, and provide actionable recommendations for optimization.

Job Requirements

• Proven experience in media management, digital marketing, or related fields with a strong understanding of platform algorithms, content strategies, and audience analytics.
• Excellent communication and negotiation skills, with the ability to build and sustain relationships with industry stakeholders and internal teams.
• Strong analytical mindset, capable of interpreting market data, competitor insights, and user feedback to inform strategic decisions and product improvements.
• Proficiency in using marketing automation tools, social media management platforms, and data visualization software to track performance metrics and generate reports.
• Ability to work independently and collaboratively in a fast-paced environment, with a focus on delivering results while maintaining high-quality standards across all initiatives.
• Knowledge of SEO, content marketing, and user acquisition strategies to enhance online visibility and drive engagement across multiple channels.
• Fluency in English and additional languages (if applicable) to effectively communicate with global teams and audiences.
• Strong organizational skills to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a dynamic business environment.