Operations Specialist at MEXC
Full Time1 month ago
Employment Information
Job Description
MEXC is seeking a bilingual (Chinese/English) Community Manager to join our dynamic and ambitious team. As a global leader in digital asset trading, we offer a unique opportunity to be part of a fast-growing exchange while enjoying the flexibility of remote work.
Why Join MEXC?
- MEXC (www.mexc.com) ranks among the world's top 10 fastest-growing digital asset exchanges by trading volume (CoinMarketCap)
- Competitive compensation package including salary and performance bonuses
- Excellent career development opportunities in a rapidly expanding industry
- Comprehensive company benefits and support systems
- 100% remote work environment - work from anywhere in the world
- Collaborative and friendly international team atmosphere
Key Responsibilities
- Build and maintain positive community engagement through active interaction, question answering, and concern resolution
- Facilitate meaningful discussions and contribute valuable insights to foster a vibrant community
- Track community metrics and analyze data to inform growth strategies
- Monitor and moderate discussions to ensure compliance with community guidelines
- Collect and synthesize community feedback to support product and marketing improvements
Job Requirements
- Fluent in both Chinese and English (written and verbal)
- Proven experience in community management or customer-facing roles
- Strong interpersonal and communication skills
- Analytical mindset with ability to interpret community data
- Understanding of cryptocurrency/blockchain industry preferred
- Self-motivated with ability to work independently in remote setting
- Flexibility to accommodate different time zones when needed
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