Operations Specialist at MyShell.ai

Job Description

Key Responsibilities

• Plan and execute online and offline events to enhance brand impact and user engagement.
• Strategize and carry out activities to attract new users and retain existing ones.
• Manage day-to-day project operations, including writing data analysis reports and tracking user behavior.
• Analyze user behavior to optimize operational strategies and improve performance.
• Participate in setting the operation budget and monitor costs to ensure efficiency and ROI.
• Identify, recruit, and maintain Key Opinion Leaders (KOLs) within the MyShell community.
• Establish and maintain strong cooperative relationships with KOLs and partners.
• Act as a liaison for cross-departmental communication, collaborating with marketing, product, and technical teams.
• Initiate creative community events to drive engagement and fuel growth.

Job Requirements

• Proven experience in event planning, community management, or digital marketing.
• Strong analytical skills with the ability to track and interpret user behavior data.
• Excellent communication and interpersonal skills for cross-departmental collaboration.
• Creative mindset with the ability to develop engaging community initiatives.
• Experience in budget management and cost optimization.
• Ability to identify and nurture relationships with KOLs and influencers.
• Strong organizational skills to manage multiple projects simultaneously.
• Passion for community building and user engagement strategies.

Preferred Qualifications

• Experience in the tech or digital platform industry.
• Familiarity with social media platforms and community engagement tools.
• Background in data-driven decision-making and performance analysis.