Job Description
The role involves expanding payment merchants in the Vietnamese market to support cryptocurrency trading for exchange users. Responsibilities include building a stable OTC/P2P merchant network, establishing local fiat on-ramp and off-ramp channels, managing merchant relationships, ensuring payment success rates, monitoring transaction volumes and liquidity, resolving payment issues, and collaborating with local payment gateways, PSPs, e-wallets, and fintech companies. Additionally, the role requires close coordination with risk control teams to mitigate fraud and financial risks while optimizing payment processes.
Key Responsibilities
- Expand payment merchants in Vietnam to facilitate crypto asset trading for exchange users
- Establish and maintain a stable OTC/P2P merchant network
- Develop fiat on-ramp (buy crypto) and off-ramp (sell crypto) channels in Vietnam
- Manage OTC/P2P merchants, ensuring high payment success rates and risk control
- Monitor merchant transaction volumes and liquidity
- Resolve payment exceptions and customer complaints
- Collaborate with local payment gateways, PSPs, e-wallets, and fintech companies
- Work with risk control teams to screen merchants, prevent fraud, and optimize payment processes
Job Requirements
- 1+ years of experience in payment exchanges, fintech, crypto, or OTC merchant management
- Familiarity with Vietnam's local payment ecosystem
- Native proficiency in Vietnamese; fluency in English or Chinese as a working language
- Strong communication skills for effective collaboration with teams and clients
Benefits
We offer competitive compensation, significant career growth opportunities, fully remote work flexibility, and a collaborative team environment. Join us to be part of an innovative and dynamic fintech ecosystem in Vietnam.