User Growth Operation at MEXC

Job Description

Key Responsibilities

• Develop and execute operational strategies to achieve user growth and revenue objectives, ensuring alignment with organizational goals.
• Analyze market trends, user behavior, and competitor activities to identify opportunities for business improvement and innovation.
• Collaborate with sales, technology, customer service, and other internal teams, including regional and global departments, to ensure cohesive execution of initiatives.
• Design and maintain a monitoring and control dashboard for financial product data, enabling real-time tracking and analysis of key performance metrics.
• Conduct in-depth data analysis to evaluate business operations, pinpoint strengths and weaknesses, and propose actionable adjustments to strategies.
• Plan and execute operational activities aimed at promoting user acquisition, retention, and engagement through targeted campaigns and initiatives.
• Provide sales concepts, themes, and solutions to support product and customer service teams in meeting business objectives.
• Work with key stakeholders to create project management plans that align with strategic goals, ensuring timely delivery and resource optimization.
• Report project progress regularly, present feasible solutions, and identify growth opportunities to guide decision-making.
• Manage resources effectively to ensure operational activities remain on schedule and within budget, while maintaining quality standards.

Job Requirements

• Proven experience in operational strategy development and execution, preferably in a fast-paced, results-driven environment.
• Strong analytical skills with the ability to interpret data and derive actionable insights for business improvement.
• Excellent cross-functional collaboration abilities, with experience working with sales, technology, and customer service teams globally.
• Proficiency in data visualization tools and dashboard creation to monitor financial product performance.
• Ability to design and implement project management frameworks that align with strategic objectives.
• Skilled in identifying market trends and competitor strategies to inform business decisions.
• Experience with resource allocation and project scheduling to ensure timely delivery of initiatives.
• Strong communication skills to present findings, collaborate with stakeholders, and drive consensus.
• Knowledge of financial product operations and user acquisition strategies is a plus.
• Ability to adapt to dynamic business environments and prioritize tasks effectively.