Ambassador at Gosleep

Job Description

Key Responsibilities

• Develop and maintain a consistent content strategy across multiple platforms, including but not limited to operation guides, videos, memos, infographics, and one-page summaries.
• Actively manage and grow regional online communities on Telegram, Discord, WeChat, and Facebook through regular engagement, content sharing, and user interaction.
• Create and publish original content such as tweets, blog articles, and operation guides that align with GoSleep's brand voice and marketing goals.
• Collaborate with cross-functional teams to ensure content accuracy, relevance, and timeliness, particularly for product updates and company news.
• Monitor and analyze community engagement metrics to identify trends, optimize content performance, and improve user experience.
• Organize and execute community-driven initiatives, including contests, Q&A sessions, and product launch events, to strengthen brand presence.
• Provide timely responses to user inquiries and feedback within community platforms to maintain a positive brand image.
• Stay updated on industry trends and competitor activities to ensure GoSleep's content remains competitive and innovative.
• Represent GoSleep's brand values in all communication efforts, fostering trust and credibility among users and partners.
• Coordinate with marketing and product teams to develop content calendars and ensure alignment with business objectives.

Job Requirements

• Excellent communication skills in both written and verbal formats, with the ability to convey complex information clearly and concisely.
• Proficiency in content creation tools and platforms, including video editing software, graphic design applications, and social media management systems.
• Strong understanding of digital marketing principles, including SEO, content strategy, and audience engagement techniques.
• Experience in managing online communities, with a proven track record of fostering user interaction and brand loyalty.
• Ability to create and maintain a consistent brand voice across all content types and platforms.
• Knowledge of social media algorithms and best practices for maximizing content reach and engagement.
• Excellent organizational skills to manage multiple projects simultaneously and meet deadlines.
• Strong analytical skills to interpret data and make informed decisions about content optimization.
• Fluency in English, with additional language skills preferred for global audience engagement.
• Collaborative mindset to work effectively with cross-functional teams and external partners.
• Passion for digital innovation and a commitment to delivering high-quality content that resonates with users.
• Ability to adapt to changing market conditions and platform updates while maintaining brand consistency.
• Experience in content moderation and community guidelines enforcement to ensure a safe and positive user environment.
• Strong time management skills to balance content creation, community management, and other responsibilities efficiently.
• Knowledge of content distribution strategies to maximize visibility across different platforms and audiences.