Job Description
We are seeking a dynamic Community Outreach Specialist to develop and expand our community engagement efforts across various social media platforms. This role focuses on increasing participant interaction, organizing events, and collaborating with cross-functional teams to enhance brand visibility and community growth.
Key Responsibilities
- Develop and expand community outreach efforts, increasing participant engagement across all social media platforms, including Twitter, Telegram, and other leading quest and SocialFi platforms.
- Plan, create, and publish compelling content, collaborating with local community managers for accurate translations tailored to each market.
- Organize and execute both virtual and live events to elevate brand visibility and foster community engagement.
- Collaborate closely with the Marketing and Communications teams to devise and execute comprehensive social media campaigns and communication strategies.
- Build and maintain relationships with customers and industry professionals to enhance community engagements.
- Host and participate in community events such as Discord AMAs, Telegram chats, and Twitter Spaces.
- Oversee the customer support team to ensure timely and effective responses to community inquiries and feedback.
Job Requirements
- Proven experience in community management or social media engagement, preferably in the tech or blockchain space.
- Strong understanding of social media platforms, including Twitter, Telegram, and Discord.
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
- Ability to create compelling content and tailor messaging for different markets.
- Experience organizing and hosting virtual and live events.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Familiarity with customer support processes and team management is a plus.
Preferred Qualifications
- Experience working in a fast-paced startup environment.
- Knowledge of blockchain technology and decentralized applications (dApps).
- Multilingual abilities to support global community engagement.
