Community Operation at tintinland
Full Time1 month ago
Employment Information
Job Description
Responsible for building, managing, and operating the developer community through common operational channels such as Discord and Telegram. This includes designing and implementing community architecture and tool systems tailored to different stage goals, such as authentication mechanisms, role settings, channel permissions, and product implantation. The role involves monitoring and optimizing community metrics including user numbers, activity levels, and conversion rates, while maintaining a deep understanding of user sentiment and reputation management. Additionally, the candidate will develop an overall framework and operational mechanism for the community, plan original activities to activate engagement, guide user attention toward self-dissemination, and expand community influence. The position also requires acting as a bridge between TinTinLand and developer users, ensuring smooth information flow between the team and community, and organizing user feedback and public opinion data to analyze core demands. Finally, the role involves planning global marketing activities to foster goodwill, increase user participation, and establish relationships with Web3.0 ecosystem projects, communities, universities, and other stakeholders to promote the development of developer users.
Key Responsibilities
- Establish and maintain a robust developer community across platforms like Discord and Telegram
- Design community architecture and tool systems aligned with stage-specific objectives
- Implement authentication, role management, and permission frameworks for community operations
- Monitor user growth metrics including quantity, activity levels, and conversion rates
- Analyze user sentiment and reputation to ensure community health and engagement
- Develop and execute community operation strategies with measurable outcomes
- Plan and organize original activities to drive user participation and content creation
- Guide user attention toward self-promotion and organic dissemination
- Coordinate cross-platform communication and information flow between teams
- Collect and analyze user feedback and public opinion data for strategic insights
- Track market trends and user behavior in the Web3 developer ecosystem
- Adjust community strategies and activity plans based on data analysis
- Build relationships with Web3.0 projects, communities, and academic institutions
- Collaborate with stakeholders to enhance community influence and user engagement
- Ensure seamless integration of community tools with product development processes
- Develop marketing initiatives to strengthen community loyalty and participation
- Implement systems for user onboarding, retention, and conversion optimization
- Monitor and report on community performance metrics regularly
- Collaborate with cross-functional teams to align community goals with business objectives
- Design and execute community growth experiments with A/B testing capabilities
Job Requirements
- Proven experience in community management and Web3.0 ecosystem operations
- Strong understanding of platform-specific tools (Discord, Telegram) and their capabilities
- Excellent analytical skills with experience in user behavior and market trend analysis
- Ability to design and implement community architecture with technical expertise
- Proficiency in creating and managing community tools (bots, permission systems, etc.)
- Experience in developing marketing strategies for developer communities
- Excellent communication skills to coordinate with stakeholders and users
- Ability to analyze user sentiment and translate insights into actionable strategies
- Strong organizational skills for managing community data and feedback
- Experience in cross-platform community operations and integration
- Knowledge of Web3.0 technologies and ecosystem dynamics
- Ability to develop and execute community growth plans with measurable KPIs
- Proficiency in data visualization and reporting tools for community metrics
- Experience in building relationships with Web3.0 projects and academic institutions
- Excellent problem-solving skills for addressing community challenges
- Ability to create engaging content and activities for developer audiences
- Strong understanding of user psychology and community engagement principles
- Experience in managing community reputation and crisis communication
- Proficiency in using analytics tools for tracking user behavior and conversion rates
- Ability to develop and implement community onboarding processes
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