Community Operation at Armonia

Job Description

Key Responsibilities

• Develop and execute content strategies for Web3 industry topics, including technical analysis, project updates, and market trends, to maintain consistency and quality across all output channels.
• Manage and maintain content media platforms and communities (Twitter, Medium, Discord, Instagram, Reddit) by regularly updating content, monitoring engagement metrics, and addressing user inquiries.
• Plan and organize community activities such as AMAs, Q&A sessions, and thematic discussions, while collecting and analyzing user feedback to improve community interaction and satisfaction.
• Implement user-centric community operation plans aligned with product development phases, focusing on driving user growth, retention, and active participation through targeted content, events, and user engagement initiatives.
• Collaborate with cross-functional teams to provide actionable insights based on user behavior data, contributing to product optimization and the refinement of operational strategies.

Job Requirements

• Proficiency in Web3 industry knowledge, including blockchain technology, decentralized applications, and NFT ecosystems, to ensure content relevance and accuracy.
• Excellent writing and editing skills in English, with the ability to produce engaging, informative, and SEO-optimized content for diverse audiences.
• Experience in managing online communities and content platforms, demonstrating a track record of successful community growth and engagement metrics.
• Strong analytical skills to interpret user feedback, engagement data, and community trends, enabling data-driven decisions for content and activity optimization.
• Ability to work independently and collaboratively, with a proactive approach to problem-solving and a commitment to maintaining high standards of content quality and community management.
• Knowledge of content creation tools (e.g., Canva, Grammarly) and community management platforms (e.g., Discord, Slack) to streamline workflows and enhance productivity.
• Excellent communication skills, both written and verbal, to effectively interact with users, stakeholders, and team members while representing the brand professionally.
• Ability to adapt to fast-paced environments and handle multiple tasks simultaneously, with a focus on delivering results within tight deadlines.