Head of Operations at Miners Club

Job Description

Key Responsibilities

• Growth Strategy and Traffic Operations: Develop and execute comprehensive traffic growth strategies, optimizing multi-channel user acquisition and conversion paths. Coordinate online/offline traffic sources to improve channel efficiency.
• Channel and Product Conversion Management: Build high-efficiency sales conversion mechanisms through user behavior analysis. Design high-conversion operational activities including membership programs and limited-time promotions.
• Data-Driven Growth: Implement robust analytics systems to optimize advertising strategies. Conduct A/B testing and user profiling to develop precision marketing approaches that enhance LTV.
• Cross-Functional Leadership: Collaborate with brand marketing, market expansion and product teams to align growth strategies. Build and mentor high-performance operations teams.
• User Experience Optimization: Analyze user journeys to improve retention and repurchase rates. Innovate growth strategies based on market trends to drive sustainable business expansion.

Job Requirements

• 5+ years experience in growth operations, digital marketing or related field
• Proven track record in multi-channel traffic growth and conversion optimization
• Expertise in data analytics tools and A/B testing methodologies
• Strong understanding of user behavior analysis and retention strategies
• Excellent cross-departmental collaboration and team management skills
• Ability to develop innovative growth strategies based on market dynamics
• Experience in e-commerce or internet platform operations preferred

Performance Metrics