Job Description
We are seeking a highly skilled Senior IT Engineer to join our team. The ideal candidate will be responsible for providing technical support, managing IT systems, and contributing to the overall IT strategy. This role requires a proactive individual with strong problem-solving skills and the ability to work collaboratively across teams.
Key Responsibilities
- Provide technical support to end-users, troubleshooting hardware and software issues.
- Manage SSO, idP, user accounts, permissions, and access controls.
- Assist in developing and managing the IT budget, working closely with the finance team to streamline payments.
- Work closely with leadership to contribute to the ongoing development and execution of the overall IT strategy.
- Create and maintain comprehensive documentation for IT systems and processes.
- Ensure documentation is up-to-date and accessible to relevant team members.
- Work closely with cross-functional teams to understand their specific technology needs.
- Evaluate, select, and manage relationships with IT vendors and service providers.
- Configure and maintain SaaS services.
- Establish, measure, and define IT goals and maintain an IT roadmap.
- Manage development projects to integrate new technologies into existing systems.
- Participate in defining and implementing security policies to protect company information and resources.
- Support employee onboarding and offboarding processes.
- Handle other IT responsibilities as required.
Job Requirements
- Proven experience as a Senior IT Engineer or similar role.
- Strong knowledge of IT systems, including SSO, idP, and SaaS services.
- Excellent troubleshooting and problem-solving skills.
- Ability to manage budgets and work with finance teams.
- Experience in creating and maintaining IT documentation.
- Strong communication and collaboration skills.
- Ability to evaluate and manage IT vendors and service providers.
- Knowledge of security policies and best practices.
- Experience in employee onboarding and offboarding processes.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Certifications in relevant IT fields (e.g., CompTIA, Cisco, Microsoft).
- Experience in project management and IT roadmap development.
- Familiarity with the latest IT trends and technologies.
