Job Description
We are looking for an enthusiastic and dynamic Community Manager. As the Community Manager, you will play a pivotal role in growing and nurturing our Korean-speaking community while bridging communications between global and regional stakeholders.
Key Responsibilities
- Community Building & Engagement:
- Develop, implement, and manage strategies to engage and grow our Korean-speaking community across various platforms (e.g., Kakao, Telegram, Discord, Twitter).
- Foster meaningful relationships with community members by addressing questions, gathering feedback, and providing updates.
- Organize online and offline events, such as AMAs, meetups, and collaborative activities, to strengthen community ties.
- Content Creation & Localization:
- Create and localize content in Korean and Mandarin to suit the cultural and linguistic nuances of the Korean market.
- Collaborate with the content and marketing teams to ensure high-quality, engaging materials.
- Market Insights & Reporting:
- Monitor community sentiment and provide actionable insights to the product and marketing teams.
- Stay updated on industry trends, competitor activities, and user behavior specific to the Korean market.
- Collaboration & Communication:
- Act as a liaison between the Korean-speaking community and internal teams, ensuring smooth communication and alignment on goals.
- Work closely with cross-functional teams, including marketing, product development, and customer support.
Job Requirements
- Fluent in Korean and Mandarin, with excellent written and verbal communication skills in both languages.
- Proven experience in community management, preferably within the Korean market.
- Strong understanding of social media platforms and community engagement strategies.
- Ability to analyze community feedback and provide actionable insights.
- Experience in organizing online and offline events to engage community members.
- Collaborative mindset with the ability to work effectively across different teams.
- Passion for building and nurturing online communities.
