Job Description
As a content coordinator, you will be responsible for managing and maintaining product information across various platforms. This includes organizing, updating, and verifying data for internal knowledge bases, marketing materials, and customer-facing resources. The role also involves creating and distributing content to enhance brand visibility and engage target audiences. You will work closely with cross-functional teams to ensure consistency in messaging and alignment with business objectives.
Key Responsibilities
- Systematically input and update product information into Wiki platforms and other content management systems, ensuring accuracy and completeness.
- Develop and execute content reposting strategies across social media channels, forums, and online communities to maximize reach and engagement.
- Monitor and maintain social media accounts daily, including content scheduling, audience interaction, and performance tracking.
- Collaborate with marketing and product teams to align content creation with brand guidelines and campaign goals.
- Conduct regular audits of existing content to identify gaps, redundancies, or outdated information requiring revision.
- Prepare data-driven reports on content performance metrics, audience feedback, and platform analytics to inform optimization decisions.
- Stay updated on industry trends and platform algorithms to adapt content strategies effectively.
- Coordinate with external partners or agencies for content creation and distribution when necessary.
- Ensure compliance with data privacy regulations and content policies across all platforms.
- Provide support for content localization efforts to meet regional market requirements.
Job Requirements
- Proven experience in content management, preferably with Wiki platforms or similar knowledge bases.
- Excellent organizational skills with attention to detail for accurate data entry and verification.
- Strong understanding of content marketing principles and social media best practices.
- Proficiency in using content management tools, social media schedulers, and analytics platforms.
- Ability to create engaging content for diverse audiences while maintaining brand consistency.
- Excellent written and verbal communication skills in English, with potential for multilingual capabilities.
- Knowledge of SEO fundamentals to optimize content for search engines and platform algorithms.
- Experience with community management and audience engagement strategies.
- Basic understanding of data privacy laws (e.g., GDPR, CCPA) and content compliance standards.
- Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
- Preferred qualifications: 1-3 years of experience in content coordination or related fields.
- Strong analytical skills to interpret content performance data and propose improvements.
- Basic knowledge of graphic design tools (e.g., Canva) for content creation and formatting.
- Ability to adapt to changing business priorities and content requirements.
- Excellent time management skills to meet deadlines for content updates and distribution.
Additional Information
This role requires a proactive approach to content management and a passion for digital storytelling. The ideal candidate should be able to balance creative thinking with meticulous execution. You will work in a collaborative team environment with opportunities to contribute to content strategy development. The position offers flexibility in content creation methods and tools, with emphasis on results-driven outcomes. Regular communication with stakeholders is essential to ensure content meets business needs. This is a full-time position requiring consistent availability for content updates and community engagement activities.
