Operations Specialist at Yeeha Games

Job Description

Key Responsibilities

• Manage and operate product communities on overseas social platforms like Discord and Telegram, ensuring high user engagement and activity levels.
• Monitor and understand user sentiments and feedback to maintain a positive reputation for the brand.
• Plan and execute engaging community activities to attract user attention and encourage organic sharing, thereby expanding the community's influence.
• Maintain community order, collect user feedback, and analyze data to identify core user needs and preferences.
• Perform other duties as assigned by the supervisor to support overall community growth and management.

Job Requirements

• Proven experience in community management, preferably on platforms like Discord and Telegram.
• Strong understanding of user engagement strategies and social media dynamics.
• Excellent communication and interpersonal skills to interact effectively with community members.
• Ability to analyze user feedback and data to derive actionable insights.
• Creative mindset to develop and implement community activities that drive engagement.
• Ability to work independently and collaboratively in a fast-paced environment.