Operations Specialist at Sidekick

Job Description

Key Responsibilities

• Content Planning and Execution
  • Communicate with anchors to identify content highlights and editing needs
  • Coordinate with editing team to ensure content matches platform tone and trends
  • Review edited content quality and manage release schedules
• Community Operations and Market Insights
  • Monitor Web3 and crypto trends to identify potential viral topics
  • Sync market trends with private communities and interact with fans
  • Create compelling live broadcast trailers to boost participation
  • Plan community activities to enhance user engagement and UGC creation
  • Maintain private communities by answering questions and collecting feedback
• User Growth and Activity Planning
  • Track live stream updates every 2 hours to understand platform operations
  • Design growth activities based on user behavior data
  • Develop onboarding packages and incentive mechanisms for new users
  • Collaborate with marketing to design viral mechanisms using live streaming resources
  • Implement platform-level activities like leaderboards to boost engagement
• Data Monitoring and Strategy Optimization
  • Review live streaming metrics (duration, frequency, compliance)
  • Track performance of published content (views, engagement, conversions)
  • Optimize content formats and promotion strategies based on data
  • Analyze activity effectiveness to improve user growth and retention
  • Collaborate with BD/marketing to enhance live room popularity and conversions

Job Requirements

• 2+ years experience in live streaming operations or digital content management
• Strong understanding of Web3 and crypto market trends
• Excellent communication and coordination skills
• Data-driven mindset with analytical capabilities
• Creative thinking for content planning and community engagement
• Ability to work in fast-paced environment and adapt to market changes
• Fluent in English and Chinese (preferred)

Preferred Qualifications

• Experience with content editing tools and platforms
• Background in community management or social media operations
• Knowledge of user growth strategies and viral marketing
• Familiarity with data analytics tools and platforms