Job Description
We are seeking a dynamic Community Manager to develop and execute strategies that enhance our brand's influence in the global cryptocurrency community. This role involves managing user and KOL communities, driving engagement, and fostering growth through innovative initiatives.
Key Responsibilities
- Community Strategy Development and Execution
- Develop and execute community strategies for exchange users and KOLs to enhance the brand's influence in the global cryptocurrency community.
- Regularly optimize community strategies based on market dynamics and user needs.
- Community Management and Interaction
- Manage communities through channels such as Telegram, Discord, Twitter, etc., to promote high-quality interaction and user participation.
- Monitor community emotions, collect and provide feedback on user feedback, and maintain a positive atmosphere.
- User Growth and Retention
- Design and implement a user growth plan to attract new users and increase the activity of existing users.
- Organize online and offline activities to enhance the stickiness between users and KOLs.
- Cross Team Collaboration
- Collaborate with business, marketing, public relations, product and other teams to ensure that community operations are aligned with company strategy.
- Utilize community feedback to assist in optimizing product experience.
Job Requirements
- Proven experience in community management, preferably in the cryptocurrency or fintech industry.
- Strong understanding of social media platforms like Telegram, Discord, and Twitter.
- Excellent communication and interpersonal skills to engage with diverse community members.
- Ability to analyze market trends and user feedback to refine community strategies.
- Experience in organizing both online and offline events to boost user engagement.
- Collaborative mindset to work effectively with cross-functional teams.
- Passion for blockchain technology and the cryptocurrency ecosystem.
