Job Description
The Senior UX Writer plays a pivotal role in shaping the user experience through the creation of clear, concise, and user-centric product copy. This position focuses on delivering language that aligns with the brand's voice while ensuring accessibility and usability across digital platforms. The ideal candidate will work closely with cross-functional teams to craft content that enhances user engagement and supports business objectives. Responsibilities include translating and localizing copy for Indonesian and English-speaking audiences, maintaining brand consistency, and refining messaging based on user feedback and testing data.
Key Responsibilities
- Develop and refine user-facing text for products, including onboarding flows, error messages, and feature descriptions, ensuring clarity and alignment with user-centric design principles.
- Collaborate with product designers, product managers, and engineers to create cohesive user experiences, translating design concepts into effective copy that meets functional and usability goals.
- Produce high-quality content in both Indonesian and English, maintaining linguistic accuracy and cultural relevance for localized audiences.
- Facilitate copy handovers to engineering teams, ensuring seamless integration of text into product interfaces and maintaining consistency across platforms.
- Conduct regular audits of existing copy to identify areas for improvement, update language to reflect brand guidelines, and ensure uniformity in tone and style.
- Iterate and optimize copy through user testing, analyzing feedback data to refine messaging and improve user satisfaction.
- Support the creation of documentation, including help guides, tutorials, and accessibility statements, to ensure comprehensive user support.
- Stay updated on industry trends and best practices in UX writing to continuously enhance the quality of content and user experience.
Job Requirements
- Proven experience as a UX writer or similar role, with a strong portfolio demonstrating expertise in crafting user-centric content for digital products.
- Excellent command of English and Indonesian, with the ability to write and edit content that is grammatically correct, culturally appropriate, and accessible to diverse audiences.
- Deep understanding of user experience design principles, including usability, accessibility, and information architecture, to create content that enhances user interaction.
- Proficiency in tools such as Figma, InVision, or content management systems for collaboration with design and engineering teams.
- Ability to work independently and as part of a team, balancing creative input with alignment to business priorities and project timelines.
- Strong attention to detail and organizational skills to manage multiple projects simultaneously and ensure deadlines are met.
- Experience with user research methodologies, including conducting interviews, surveys, and usability tests, to inform content decisions.
- Knowledge of copywriting best practices, including tone of voice, messaging frameworks, and localization strategies, to maintain brand consistency.
- Excellent communication skills to articulate design decisions and collaborate effectively with stakeholders across departments.
- Ability to adapt writing style to suit different product contexts, from mobile apps to web platforms, while maintaining a cohesive brand voice.
