Hello Japanese customer service specialist! MEXC is looking for a Japanese customer service specialist. If you want to join a young and ambitious team and become a member of a global exchange, then you are exactly the person we are looking for! Job responsibilities: 1 Responsible for receiving user inquiries through online customer service tools and answering their questions; 2. Timely feedback on existing problems, collect and organize them; 3. Possess strong business sensitivity and be able to master basic business concepts after training. Financial knowledge and experience are preferred; 4. Brainstorm on obstacles in user experience, explore user needs, promote problem solving and process optimization; 5. Able to adapt to shift work. /Capable of adapting to long night shifts.