Operation Manager at Bitget

Job Description

Key Responsibilities

• Develop and execute comprehensive event strategies tailored to platform-specific user segments, ensuring alignment with business goals such as increasing user activity, retention, and transaction volume.
• Coordinate with design, product, and R&D teams to plan and implement activities, maintaining a consistent brand tone and ensuring the successful delivery of final results.
• Monitor and analyze activity performance metrics, identifying trends and areas for optimization to improve operational efficiency and user engagement.
• Conduct competitive analysis by tracking industry trends and competitor activities, refining existing templates and creating new ones to maintain a market edge.
• Collaborate with stakeholders to evaluate the impact of events on user growth, ensuring data-driven decisions for iterative improvements.
• Manage the lifecycle of events from ideation to post-execution evaluation, ensuring all phases meet quality standards and deliver value.
• Communicate effectively with cross-functional teams to resolve issues, share insights, and align on priorities for activity optimization.
• Stay updated on cultural and market trends in Japan to ensure activities resonate with local users and maintain relevance in a competitive landscape.

Job Requirements

• Proven experience in event planning and operations management, with a focus on user-centric strategies and platform growth metrics.
• Strong analytical skills to interpret data and derive actionable insights for optimizing event performance and user engagement.
• Fluency in Japanese and English, with the ability to communicate effectively with both local and international teams.
• Proficiency in data analysis tools (e.g., Excel, SQL, Google Analytics) to track activity performance and identify areas for improvement.
• Excellent project management abilities to oversee multiple events simultaneously, ensuring timely delivery and adherence to quality standards.
• Ability to collaborate with cross-functional teams, including design, product, and marketing, to align on activity goals and execution plans.
• Knowledge of competitive analysis methodologies to benchmark activities against industry standards and refine strategies accordingly.
• Strong problem-solving skills to address challenges in event execution, such as low user participation or suboptimal conversion rates.
• Experience in developing and iterating event templates to improve efficiency and scalability across different user segments.
• Ability to prioritize tasks based on business impact, ensuring resources are allocated effectively to achieve key performance indicators.