Operation Manager at NFTGo

Job Description

Key Responsibilities

• Develop and execute comprehensive growth strategies tailored to the Web3 industry, ensuring alignment with business goals and product development timelines.
• Monitor and analyze user trends, conduct in-depth user research, and translate insights into actionable growth initiatives.
• Lead the optimization of product-related documentation, including user guides, marketing materials, and onboarding content, to enhance user experience and product visibility.
• Collaborate with cross-functional teams to integrate internal and external resources, ensuring efficient allocation of tools, data, and personnel to achieve growth targets.
• Maintain and nurture strategic partner relationships, fostering collaboration that supports product expansion and market penetration.
• Oversee internal training programs to ensure team members are equipped with up-to-date knowledge of Web3 technologies, user behavior patterns, and growth methodologies.
• Continuously iterate and refine growth strategies based on performance data, market feedback, and evolving industry standards.

Job Requirements

• Proven experience in growth strategy development and execution within fast-paced, innovative tech environments (preferably Web3 or blockchain sectors).
• Strong analytical skills with expertise in user research, data analysis, and trend forecasting to identify growth opportunities.
• Excellent communication abilities to translate complex technical concepts into clear, actionable plans for both internal teams and external stakeholders.
• Ability to manage and mentor a growth team, ensuring collaboration, accountability, and continuous skill development among team members.
• Proficiency in content strategy creation, including documentation, marketing, and user engagement content, to support product growth.
• Experience in building and maintaining partner ecosystems, with a focus on strategic alliances and resource optimization.
• Fluency in English and Chinese, with the ability to communicate effectively across diverse teams and markets.
• Strong organizational skills to manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
• Ability to adapt to rapidly changing industry landscapes and demonstrate agility in strategy development and implementation.
• Preferred: Familiarity with Web3 technologies, decentralized applications, and NFT ecosystems to better understand product positioning and market dynamics.