Operations Specialist at WEEX
Full Time1 month ago
Employment Information
Job Description
We are seeking a highly motivated and experienced Operations Specialist to join our team. The ideal candidate will have a strong background in exchange operations and contract channel management, with the ability to handle cross-departmental communication and community promotion effectively.
Key Responsibilities
- Manage and operate first-line/second-line contract channels with a focus on agency relationships
- Facilitate cross-departmental communication to ensure smooth operations
- Develop and execute community promotion strategies
- Handle translation of English-Persian language cases as needed
- Utilize both Persian and English as working languages in daily operations
- Provide high-quality feedback and demonstrate efficient problem-solving skills
Job Requirements
- Minimum 1 year of experience in operations or exchange-related fields
- Prior experience in operating first-line/second-line contract channels is preferred
- Proficiency in both English and Persian (written and spoken)
- Strong communication and interpersonal skills
- Ability to identify and solve problems efficiently
- Experience in community management or promotion is a plus
- High level of responsibility and attention to detail
Additional Information
This position requires a proactive individual who can work independently while collaborating effectively with various teams. The successful candidate will play a crucial role in maintaining our operational efficiency and expanding our community presence.
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