Partnerships Manager at 搜狐畅游

Job Description

Key Responsibilities

• Formulate and refine agency/partner policies that align with company strategic direction, ensuring consistency and effectiveness in product promotion across all channels.
• Design and implement a comprehensive agent management system, encompassing recruitment strategies, operational processes, incentive programs, and performance evaluation frameworks to cultivate a stable and high-quality agent team.
• Provide ongoing business guidance, training, and support to agents, ensuring they are equipped with the necessary skills and knowledge to meet company targets and deliver exceptional service.
• Collaborate closely with internal management teams to align agency operations with company objectives, and execute various management tasks including performance monitoring, conflict resolution, and process optimization.
• Develop and maintain strong relationships with agents and partners, fostering a collaborative environment that drives business growth and enhances customer satisfaction.
• Conduct regular performance reviews and analysis to identify areas for improvement, and implement corrective actions to ensure agent teams meet or exceed performance benchmarks.
• Stay updated on market trends and competitor activities to adapt agency strategies and maintain a competitive edge in the industry.
• Coordinate with cross-functional teams such as marketing, sales, and product development to ensure alignment in agency-related initiatives and deliver cohesive results.
• Prepare and present reports on agent performance, market activities, and strategic initiatives to senior management for informed decision-making.
• Ensure compliance with company standards, legal requirements, and ethical guidelines in all agency management activities.

Job Requirements

• Minimum of 5 years of experience in agency management, sales operations, or related fields with a proven track record of success in building and managing agent teams.
• Strong understanding of business strategy development and implementation, with experience in creating policies that drive organizational growth and product adoption.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with agents, partners, and internal stakeholders at all levels.
• Proficiency in using CRM systems, data analysis tools, and performance management software to track agent activities and optimize operations.
• Ability to develop and deliver training programs tailored to agent needs, ensuring continuous skill development and knowledge transfer.
• Strong analytical skills to evaluate market data, agent performance metrics, and business outcomes to inform strategic decisions.
• Leadership experience in managing cross-functional teams and driving performance improvements through structured processes and incentives.
• Knowledge of legal and regulatory frameworks governing agency operations, with a focus on compliance and risk management.
• Ability to work independently and take initiative in identifying opportunities for growth and improvement within the agency ecosystem.
• Excellent problem-solving skills to address challenges in agent management, such as performance issues, operational inefficiencies, or relationship conflicts.
• Proficiency in English and Mandarin for effective communication with international and domestic agents and partners.
• Strong organizational skills to manage multiple projects simultaneously and ensure timely delivery of results.
• Ability to adapt to changing business environments and adjust agency strategies accordingly to maintain competitiveness.
• Knowledge of digital marketing tools and strategies to enhance agent performance and expand market reach.
• Experience in developing and implementing incentive programs that motivate agents to achieve sales targets and improve performance.