Job Description:
Position Title: Payment Merchant Manager (Vietnam)
We are seeking a highly motivated Payment Merchant Manager to join our team and drive the expansion of our payment merchant network in Vietnam. This role is critical in establishing and maintaining a robust ecosystem for cryptocurrency transactions in the Vietnamese market.
- Payment Merchant Acquisition: Identify and onboard fiat payment merchants in Vietnam that support cryptocurrency transactions for exchange users, building a stable OTC/P2P merchant network.
- Fiat On-Ramp/Off-Ramp Development: Establish local Vietnamese channels for Fiat On-Ramp (buy crypto) and Fiat Off-Ramp (sell crypto) to facilitate seamless transactions.
- Merchant Management:
- Manage OTC/P2P merchants to ensure operational efficiency.
- Monitor payment success rates and implement risk control measures.
- Track merchant transaction volumes and liquidity.
- Resolve payment exceptions and handle customer complaints.
- Payment Ecosystem Collaboration: Partner with local Payment Gateways, PSPs, E-wallets, and Fintech companies to enhance payment solutions.
- Risk & Compliance: Work closely with the risk control team to vet merchants, mitigate fraud and financial risks, and optimize payment processes.
Job Requirements:
- Minimum 1 year of experience in payment exchange, Fintech, Crypto, or OTC merchant management.
- In-depth understanding of Vietnam's local payment systems and regulatory environment.
- Native proficiency in Vietnamese; fluency in English or Chinese as a working language to effectively communicate with teams and clients.
- Strong analytical skills to assess merchant performance and identify growth opportunities.
- Ability to work independently in a fast-paced, dynamic environment.
Benefits:
Enjoy the flexibility of fully remote work with a collaborative team environment. We offer competitive compensation packages tailored to recognize your contributions and drive success in this pivotal role.
- Work from anywhere with a supportive global team.
- Opportunities for professional growth in the expanding crypto industry.
- Attractive salary and performance-based incentives.


