Job Description
As a Risk Control Specialist, you will be responsible for reviewing user withdrawal requests and handling daily risk cases. Your primary duties include assessing user behaviors based on risk control policies and standard operating procedures (SOP) to identify potential risks such as account security issues and abnormal fund flows. You will detect and flag suspicious activities, including but not limited to account theft, arbitrage, fraudulent promotions, and unusual financial transactions. Additionally, you will mark, block, and follow up on high-risk accounts, collaborate with the strategy team to report identified issues and anomalies, and participate in case reviews to help optimize audit standards and risk control strategies. Maintaining accurate audit records and ensuring data integrity for traceability is also a key part of this role.
Key Responsibilities
- Review and approve user withdrawal requests while managing daily risk cases.
- Evaluate user behaviors in accordance with risk control policies and SOPs to detect security and financial anomalies.
- Identify and mitigate suspicious activities, including account theft, arbitrage, and fraudulent promotions.
- Flag, block, and monitor high-risk accounts to prevent potential losses.
- Collaborate with the strategy team to report audit findings and unusual cases.
- Participate in risk case reviews to refine audit standards and enhance risk control measures.
- Maintain detailed audit logs and ensure data accuracy for compliance and traceability.
Job Requirements
- 1-3 years of experience in risk control, operations, customer service, or related fields; prior experience in financial exchanges is a plus.
- Strong risk awareness with the ability to detect and analyze suspicious behaviors.
- Detail-oriented, responsible, and highly efficient in executing tasks.
- Excellent logical judgment and decision-making skills based on established criteria.
- Ability to adapt to shift-based work schedules, including nights and weekends.
- Proficiency in basic office tools; data analysis skills are preferred.
Benefits
Remote work flexibility.
