Community Manager at Ava Labs

Job Description

Key Responsibilities

• Develop and execute community growth strategies across social platforms like Discord, Twitter, and Reddit to increase user engagement and brand visibility.
• Plan and host regular virtual events, including live Q&A sessions, workshops, and community meetups, to strengthen relationships with participants.
• Coordinate and manage AMA sessions to provide transparency, address user queries, and promote the organization's mission and values.
• Actively engage with community members at all levels, from active developers to casual users, to gather insights and build a loyal user base.
• Identify and nurture business development leads, such as potential partnerships in DeFi, Gaming, Institutions, Enterprises, and NFTs, and escalate them to the Business Development team.
• Monitor community sentiment and feedback through analytics tools, and report actionable insights to improve products and services.
• Collaborate with cross-functional teams to align community initiatives with overall business goals and marketing strategies.
• Stay updated on industry trends and platform algorithms to adapt community management approaches effectively.
• Document and analyze community interactions to measure success metrics and optimize engagement tactics.
• Ensure consistent communication and transparency with the community to maintain trust and credibility.

Job Requirements

• Proven experience in community management, preferably in blockchain or Web3 industries, with a strong track record of growing online communities.
• Excellent communication skills, both written and verbal, to interact effectively with diverse audiences and stakeholders.
• Proficiency in social media platforms like Discord, Twitter, and Reddit, including understanding their unique features and user bases.
• Ability to create engaging content, such as posts, threads, and promotional materials, to attract and retain community members.
• Strong organizational skills to manage multiple tasks simultaneously, including event planning, content creation, and lead generation.
• Basic knowledge of analytics tools to track community metrics and evaluate the effectiveness of engagement strategies.
• Experience in business development or partnership management, particularly in sectors like DeFi, Gaming, Institutions, Enterprises, and NFTs.
• Excellent time management skills to balance part-time responsibilities with other commitments.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Passion for the organization's mission and values, with a commitment to fostering a positive and inclusive community culture.
• Fluency in English, with additional language skills being a plus for global community engagement.
• Knowledge of SEO and content optimization techniques to improve visibility and reach on social platforms.
• Experience with community moderation tools to maintain a safe and respectful environment for all members.
• Ability to translate community feedback into actionable recommendations for product development and marketing strategies.
• Strong interpersonal skills to build relationships with developers, users, and other stakeholders.
• Understanding of blockchain technology and its applications to engage with the community effectively.
• Ability to create and maintain a content calendar for consistent community activity.
• Experience in managing social media campaigns to drive user acquisition and retention.
• Knowledge of community metrics (e.g., engagement rate, growth rate, sentiment analysis) to evaluate performance and success.