Head of Operations at edgeX

Job Description

Key Responsibilities

• Platform Operation Management & Brand Operation:
  • Assist in formulating and executing operational strategies and platform activities.
  • Write activity content and track the cooperation results of each regional market worldwide.
  • Assist in communicating cooperation plans for each regional market.
  • Analyze user behavior and transaction data, collect user feedback, and optimize user paths and transaction experiences.
  • Promote the launch of key coin pairs, integrate hot market assets, propose market demand, and optimize user experience.
• Data-Driven Refined Operation:
  • Build a framework for analyzing transaction and user data, and track core indicators such as transaction volume, user activity, and cost conversion efficiency in real time.
  • Regularly iterate growth activities and incentive mechanisms based on data insights.
  • Continuously optimize the funnel path and synergistically improve key conversion rates from multiple dimensions (product, operation, and market).
• Cross-Team Collaboration & Resource Integration:
  • Coordinate with product, market, community, and technical teams to ensure smooth implementation of operational tasks.

Job Requirements

• Proven experience in platform operations, brand management, or a related field.
• Strong analytical skills with the ability to interpret transaction and user data.
• Excellent communication and collaboration skills to work across multiple teams.
• Ability to develop and execute operational strategies based on market trends.
• Experience in optimizing user experience and conversion funnels.
• Knowledge of cryptocurrency markets and trading pairs is a plus.