Operation Manager at Doaverse

Job Description

Key Responsibilities

• Responsible for product and user operations, independently planning and organizing various activities to improve transaction users and volume through refined operations.
• Manage user growth and lifecycle, developing interaction strategies to increase user numbers, activity, and quality, facilitating conversions.
• Analyze user behavior and business data, design marketing mechanisms, and integrate internal and external resources to enhance user retention and repurchase rates.
• Engage and retain existing community members through refined operations, including screening, stratification, and tag management.
• Maintain relationships with ecological resources and customers, analyze competitors and industry benchmarks, and share insights with the team.

Job Requirements

• Proven experience in product or user operations, with a track record of improving user engagement and transaction metrics.
• Strong analytical skills to interpret user behavior and business data for actionable insights.
• Ability to develop and execute user interaction strategies to drive growth and conversions.
• Experience in community management, including member retention and segmentation.
• Excellent communication and collaboration skills to work with cross-functional teams and external partners.
• Continuous learning mindset to stay updated on industry trends and competitor strategies.